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Banned for billing issues?

General MapleStory Forum Talk about MapleStory in general

Sheckamaru Level 163 Bera Corsair
Did anyone else get that?

I logged on when i got home from school, went afk for acouple hours. came back and relogged and nothing happened.
I tried logging on the website to see what happened and it said i was banned for billing and/or payment issues.

Is this a glitch? Last time i bought nx was 4 months ago. . .
Posted: November 2010 Permalink

Replies

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Not sure if its a glitch or not, but it has happened to many people including me. Hope we get a response by nexon soon.
Nov 12 2010
Sheckamaru Level 163 Bera Corsair
Not sure if its a glitch or not, but it has happened to many people including me. Hope we get a response by nexon soon.[/quote]

I sent an email, and got one back a few minutes ago

"Greeting,

We apologize for the additional email response, but in order for us to assist you we will need you to reply to this email with your Nexon Passport Account name (your game account login name, NOT your character name). Please note we will be unable to investigate the issue you are experiencing without this information. Thank you.

--Nexon America Billing Department"

Any idea whats going on?
Nov 12 2010
You have to tell them your user id for them to look into it. Its a glitch tho.. Hopefully nexon does something about it soon.
Nov 12 2010
yeah, many people got email back for not having their user ID, but i havn't encountered anyone that got an email back for the actual reason why they were banned
Nov 12 2010
Sheckamaru Level 163 Bera Corsair
You have to tell them your user id for them to look into it. Its a glitch tho.. Hopefully nexon does something about it soon.[/quote]

Yeah i sent another one w/ the ID; Thats really odd...

yeah, many people got email back for not having their user ID, but i havn't encountered anyone that got an email back for the actual reason why they were banned[/quote]

yeah me too! i guess only time will tell us...
Nov 12 2010
Omg Oreo D: You too? One of my nab mules got this I hope it gets fixed soon!
Nov 12 2010
lol i seen LowDexSyn many times. U got banned for having exploited mesos. i always see u following the hacker trying to get rid of ur pink scrolls etc
Nov 12 2010
Originally Posted by -Hime-
Hello Maplers,

As you may know we stated we will ban all players and their accounts directly involved with the meso exploit and we have done so. If you are banned and prompted the billing error, this error is intentionally displayed despite the incorrect message. If you believe you have been falsely banned from the game, you will need to use the correct private channels to communicate to us. Account related issues are not discussed on the forums to protect the players.Once the communication, whether through billingpp or the ticketing system, is received we will review your account(s) and decide on the proper action.

Also note attempts to rile the community will be subjected to moderation. Thank you for your understanding.

read this, its horrible..
Nov 12 2010
People left their mushy shops up all night not knowing their items would sell Not knowing of any hack that was going to happen. Nexon is just banning random people.. left and right.
Nov 12 2010
Sheckamaru Level 163 Bera Corsair
How the hell are we going to "use the correct private channels to communicate to them"
if we cant even log in........?
Nov 12 2010
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