Nexon deleted my account
I can't access my account - can you help me?
here are the facts:
- I copy and past my password and username from a notepad
- I Use bootcamp on my macbook.
- I was playing my account yesterday - I then rebooted into mac osx for 5 hours, after that I rebooted into windows to play maplestory. I then logged into my friends mule account for 30 minutes - my friend lives in a different country to me. After that I went to play my main and it was not working.
- when I try to log in it says that the email is not registered.
- When I use my old ( back in the day) username associated with the account it says my password is incorrect.
- I copy and past my password - i have not typed it in correctly.
- I try to log in from the website, I cannot as my password and username is not recognized in the same way as mentioned before.
- I try to reset my password by entering my email address into the field that comes up when you press the '?' mark on the password field
- It says it will send the password reset link - it has not sent it yet after 8 hours.
-my email and password could not have been changed - as there is no messages from nexon support in my inbox.
-my accounts email cannot be accessed as it has an authenticator on my phone required to access it.
@underpaying you seem to understand these things, would you possibly be off help?
thanks anyone who can help
- Jack
23 Comments • Newest first
[quote=Vimi]Maybe you have a letter wrong in your copy-paste.[/quote]
it's cannot be since i cross referenced it with the email itself
Maybe you have a letter wrong in your copy-paste.
[quote=Arios]Do you use an email for your ID?[/quote]
yes, yes i do
@toscox
I could not make a new account using my current email
This is another form of being banned. Happened to few people I know before, to make sure they really removed it try making a new account using that email. If you're using an email userid (ex. of id : xxxx at gmail.com) it also be that you have gotten hacked and the email was changed. I guess you can always try to buddy your characters in-game to see if they still exist.
Do you use an email for your ID?
I'm not looking for sympathy.
Looking for others in my situation and solutions
and no sympathy was given the following day.
[quote=fartlol1]Not sure if all of you read but... 66ATT VSS's?[/quote]
I'm joking...
OT: my anus is so sore right now I just want to access my maplesorz!
sorry about your 66 att vss
Not sure if all of you read but... 66ATT VSS's?
Thanks bro
I hope I can get back into the account and offload all my gear D:
nah thought I'm not trolling, I actually cant get into my account D:
Maybe someone hacked you and changed the ID.
HA! He got all the above TroII'd
omg nuut funny man i lost $USD 1 million of duped gears.
serious though wtf all I did was dupe 100 of them 66 att vss
OT: WHy has this occured to me?
I copy and paste my information.
unless someone rebooted my macbook, changed a digit in my ambigious login name while I was using it, then wtf is going on omygahd i'm so butthurt
inb4 wrong username
Perhaps not
You can always remake a account and start over.
well this is rather disappointing.
Did you manually type it? Make sure there are no added spaces...or try logging in with email and if that is what you do, try with the username if it has one) Nexon generally only deletes your acc if you requested it...or if your account is in some kind of violation with the rules...which is unlikely because that usually results in a ban instead. Check rankings off and on for your character...it may not be up to date though.
You got severely Nexon'd nothing you can do really if what you said is true.
Corner of room.
Now.