General

Unanswered tickets finally answered

Greetings -------,

This ticket has been closed by a GM. See below for more details.

We are sorry to hear you have lost your NX from the items you have purchased due to our rollback. We have decided to credit your accout with 15,600 MaplePoints as compensation to this error. Your MaplePoints will appear on your account within the next 24 hours which you may use to purchase these same items or anything you would like. If you do not see your MaplePoints within the time, please submit a new ticket and we'll further investigate your issue.

We apologize for the inconvenience this may have caused you.

Sincerely,

GM Rynohat
Nexon America, Inc.

GM Fact: For Halloween, To save the turkeys for Thanksgiving, GM Rynohat plans to call in the big guns to save the day!

Security Tip: Please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password.

TeeHee, now i know why i had extra maplepoints ^^

November 3, 2010

2 Comments • Newest first

BobR

[quote=SacredX]Fail.[/quote]
He bought NX items. They gave him Maplepoints. He can buy NX items.

No fail there.

Reply November 3, 2010
SacredX

[quote=t0ester]Greetings -------,
Your MaplePoints will appear on your account within the next 24 hours which you may use to purchase these same items or [b]anything you would like[/b]. [/quote]
Fail.

Reply November 3, 2010