General

Billingpp email

Hello,
I've contacted billingpp about permaing me for "illegal charging". I've got banned for buying nexon cash from their site by paypal, nothing else. >.<
I wrote them an email, here is the response :

Greetings,
You were found guilty of participating in illegal activities giving yourself an advantage over other players. Your act violates our Terms of Use and your account will not be reinstated. I apologize for any aggravation this has caused.
--Nexon America Billing Department

What the heck do they mean ? I've done nothing that gave me an advantage over other players. Or maybe buying nexon cash is an illegal activity now which gives me an advantage over other players ?hmm hmm, well actually it gives advantage but it is not illegal, should i send them another email or just give up ?

August 6, 2013

11 Comments • Newest first

Hualicious

@PingwinekPL
Go e-mail billingpp again and tell them clearly what happened.
Tell them you bought NX on your own account and your brother's account by using the same PayPal account. Also you didn't know you were not allowed to use one PayPal account to buy NX for multiple accounts.

I didn't know about this one either and they e-mailed me and in the e-mail they said they became aware of multiple illegal transaction between your account and Meso/NX Selling websites. But none of my accounts were banned. I e-mailed them and they were not sure why I got this e-mail.

Anyway at that time I do remember I bought NX with PayPal on multiple accounts (5 I think).

Explain it to them and let see what they will do about it. GL

Reply August 7, 2013
xfairytales

That's why you have to buy the Nexon Prepaid Cards.

Reply August 6, 2013
PingwinekPL

Well I got permad in 2007 for no reason. Lots of ppl got banned in that time either, i remember spam on basil about it.
I was just a little newb, who never had cash to buy NX in-game for mesos. I didn't sell NX ingame for mesos either, my brother just made a gift for me, and gave me few gachapon tickets and a store permit for my birthday with NX he charged on his account. IN like next 2 weeks I've got message that i am permamently banned for illegal charging

Reply August 6, 2013
betaboi101

You have to charge nx to clear it </3

Reply August 6, 2013
crazypoorer

If this is legitimate, they might have meant you bought items with nx or sold items for nx/$$. In-game trading for nx is illegal.

Reply August 6, 2013
dusk278

Give us details, like did paypal attempt to give you the refund for those NX that you purchase if so then you are going to have Paypal discuss the issue with Nexon.

Reply August 6, 2013
PingwinekPL

Not trolling, yea my brother was using the same paypal account to buy me NX and to buy nx for him

Reply August 6, 2013
Hualicious

Did you buy NX on multiple accounts with the same PayPal account?

Reply August 6, 2013
Toscox

It's over. All you can do now is complain on basil or any other forum for that matter, mourn for your beloved lost account and make a new one.

Reply August 6, 2013