General

[quote=MoonYeti]if NExon pay us like 10k or even 100k nx, it wont bring back what we lost.... [/quote]

yup.... ;( boo nexon!

[quote=Chemo12]Ticket Details Back Back
Ticket Summary
Ticket #: 19000-279133
Email Notification (Contact Info): Yes
Status: Closed by GM
Date Created: 8/5/2010 5:25 AM PDT
Last Updated: 11/3/2010 8:42 AM PDT

Ticket Description
Game Selection: MapleStory
Category: Game Related
Sub-Category: Bug/Glitch
PayPal Transaction ID:
Scratch-Off Pin Code:
URL:
Character Name:
Email Address:
Are you available for the entire event period?:
Character Reported:
Server Name:
Bug/Glitch Details: Other
Error Code:
Contest Name:
Summary: Duey take my items
Date of Incident:
Last Login Date Before Loss:
In Game Currency Lost:
NX Lost:
Item(s) Lost:
Details: Hello, i woke up today August 5 to play the game. i went to Duey to pick up the items my friend gave me. and there was a server crash and rollback 2 minutes later. now i logged in again and duey dosent have my items. i had like 100million mesos in my duey storage.
Occurence:
Attachment:

Solution
Solved:
(11/3/2010 8:42 AM PDT)

We apologize for the delay in responding to your ticket. We are aware that you have lost levels, mesos and/or items. Unfortunately, at this time we will be unable to restore your level, mesos and/or your items lost. Please keep an eye on the website for any updates and/or changes regarding compensation for this issue as they will be posted there.

Again, we apologize for any inconvenience this may have caused and appreciate your understanding. Have a nice day.

Sincerely,

GM Enskel
Nexon America Inc.

Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.

lol i guess we got the same answer[/quote]

if NExon pay us like 10k or even 100k nx, it wont bring back what we lost....

Ticket Details Back Back
Ticket Summary
Ticket #: 19000-279133
Email Notification (Contact Info): Yes
Status: Closed by GM
Date Created: 8/5/2010 5:25 AM PDT
Last Updated: 11/3/2010 8:42 AM PDT

Ticket Description
Game Selection: MapleStory
Category: Game Related
Sub-Category: Bug/Glitch
PayPal Transaction ID:
Scratch-Off Pin Code:
URL:
Character Name:
Email Address:
Are you available for the entire event period?:
Character Reported:
Server Name:
Bug/Glitch Details: Other
Error Code:
Contest Name:
Summary: Duey take my items
Date of Incident:
Last Login Date Before Loss:
In Game Currency Lost:
NX Lost:
Item(s) Lost:
Details: Hello, i woke up today August 5 to play the game. i went to Duey to pick up the items my friend gave me. and there was a server crash and rollback 2 minutes later. now i logged in again and duey dosent have my items. i had like 100million mesos in my duey storage.
Occurence:
Attachment:

Solution
Solved:
(11/3/2010 8:42 AM PDT)

We apologize for the delay in responding to your ticket. We are aware that you have lost levels, mesos and/or items. Unfortunately, at this time we will be unable to restore your level, mesos and/or your items lost. Please keep an eye on the website for any updates and/or changes regarding compensation for this issue as they will be posted there.

Again, we apologize for any inconvenience this may have caused and appreciate your understanding. Have a nice day.

Sincerely,

GM Enskel
Nexon America Inc.

Security Tip: Please do not give your password, PIN, or PIC number to anyone for any reason. Nexon representatives will NEVER ask you for your password, PIN, or PIC.

lol i guess we got the same answer

[quote=Chronic]What did the ticket you sent say?[/quote]

7/22/2010 8:54 AM PDT

Lost Equipments in server crash
Date of Incident:
Last Login Date Before Loss:
In Game Currency Lost:
NX Lost:
Item(s) Lost:
Details: as it had come to my awareness that
there was a server crash in Scania,yesterday around 11:00~12:00
pacific time

it was intruding from what had happen to me and perhaps many other players.
what i have come to fear was a rollback, but worse of all, a strange occurrence has taking place as well. i have lost my equipments that i had serve to use for my dual blade, all of them gone, i was sudden of this occurrence, for i did not want to believe that those items/equipments i work hard for had disappear, but of my most concern is for the majority of Scania including me,will get our items and our state of character at the very partial moment before the server crash.

it is frustrating for me and the majority of MapleStory in a time like this with the new event,also we understand what you've gone though much this year, its been a lot,all of us have gone though tough times,

but please hear us out, we're counting on you,

thank you for all your support.

What did the ticket you sent say?