General

quotYou have been disconnectedquot

hello!
as some of you may know, im having the problem of getting DCed from server everytime I try to login.
recently I uploaded a Ss, which show that when starting the game through website, I cant see any servers on the selection screen (and then DC), and ppl told me to open ports 8484-8888, and so I did. now, I tried starting the game both from launcher and website, and on both Im able to fully load the game, but I either see the empty server selection screen, or when starting through gamelauncher, I get to the login screen, and before Im able to tipe my PW, I get DCed and the little demonic message.
If anyone could give any assistance, Itd be great.
thanks in advance,
adhttkui

February 12, 2013

4 Comments • Newest first

adhttkui

Thanks a lot!
Also id like u to tell me when u successfully login and play

Reply February 13, 2013
envenomed

[quote=adhttkui]Ok. Thanks.
Sry for being dumb, but how do I add ports as exceptions on firewall?
Also I read that sometimes there are problems with ip, so i tried to release and renew through cmd, but got the message that media is disconnected.
Can anyone also tell me how to reconnect it?[/quote]

Hello! I just came back home! Ok, follow the next steps if you want to add them to your comps firewall:

Control Panel> Security Center> Firewall> Click on Exceptions: Add port and pick on TCP and then ADD.

If it's your router's firewall it will depend on your routers brand.

Reply February 13, 2013
adhttkui

Ok. Thanks.
Sry for being dumb, but how do I add ports as exceptions on firewall?
Also I read that sometimes there are problems with ip, so i tried to release and renew through cmd, but got the message that media is disconnected.
Can anyone also tell me how to reconnect it?

Reply February 12, 2013
envenomed

@adhttkui: Today I'm going to my HQ's company cable to fix my issue (since it's similar to yours, I get to the login screen, but when I enter my pass the "Login" button gets grey and nothing happens and then I crash to desktop or when I launch it from the website I don't see the Worlds (servers, i.e Scania)) and I will post you if my issue got resolved, how the company resolved it and what was the issue.

But yeah most of the times, these kind of companies wants their network more secure blocking ports so the networks becomes more "private".

Edit: If they(your internet company) openned the ports and it still not working for you, try adding the ports in your firewalls router (in the exception list of course). In my case I did this before calling them and it didn't work so yeah. (My router is TP-Link)

This is the thread I openned in MS forum:
[url=http://maplestory.nexon.net/Community/#%2Fshowthread.php%3F716761-I-cannot-access-Maplestory-%28Screenshots-included%29%26highlight%3DTunaBoy%26nxid%3D6]Here[/url]

Reply February 12, 2013 - edited