General

Lost account password recovery not working

I'm trying to recover my maplestory account. I've tried password recovery and I know and have access to the email , but the password recovery mail isn't sending. What should I do? Its a hotmail/outlook email and I've added nexon.net, security at nexon.net and verify at nexon.net to the safe senders list, but it is not sending the mail. Can someone please tell me how I can recover my account please?

February 13, 2015

4 Comments • Newest first

sorgarione

Thanks for the replies, but I haven't gotten any emails yet and I've been waiting for hours.

Reply February 13, 2015
Ben1214

im pritty sure i read that hotmail takes a long time to recive nexon emails

Reply February 13, 2015
LiliKoby

It also won't send a recovery if you are choosing the wrong email for your ID. Make sure it's the actual email attached to the account..

Reply February 13, 2015
Undexme

Send them an email (ticket) from the email that belongs to the account you are trying to access.

Reply February 13, 2015