Workable case for sueing nexon?
It seems that another round of IDs are being hacked. My friend had eight accounts that someone tried to reactivate with some sort of program.
The reactivation requests were sent at
17 Dec 2011 00:20:48 x[02a]
17 Dec 2011 00:20:53 x[03]
17 Dec 2011 00:20:58 x[04]
17 Dec 2011 00:21:09 x[05a]
17 Dec 2011 00:21:12 x[06]
17 Dec 2011 00:21:15 x[07a]
17 Dec 2011 00:21:18 x[08a]
17 Dec 2011 00:21:27 x[09]
All of the log in IDs have the same base word, Where "x" represents the log in ID and the [xx] after the "x" represents the numbers and/or letters attached to the log in ID. And, as I said, the IDs are sequential - each is the same root word, followed by the numbers I put in square brackets. It seems someone's running through IDs in alphabetical order and at an alarming pace, seeing how it took roughly 5 seconds per ID.
That being said, it shows that Nexon's database is compromised. This isn't too far fetched since Nexon Korea admitted to a leak. Not only that, but many people have ticketed Nexon regarding their net security. Another case that happened a few months ago was that if you tried logging on via the website and typed in a wrong password, an encrypted right password was sent back to you, allowing hackers to easily get it.
According to the ToS: [i]"We intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. "[/i]
Keywords: Reasonable and appropriate. Given all of these warnings and the leaking of Nexon Korea, shouldn't the random hackings of players by Chinese Gold Farmers have stopped? Any "reasonable" approach would be to stop the leak. Instead, Nexon locked a bunch of threads on their official forum and ignored tickets.
Second part of the ToS: [i]"If you create an account on the Site, you may be asked to choose a password for your account, in which case your online account information shall be protected by your password. "[/i]
Keywords: shall be protected. So if you get hacked while choosing a password, doesn't that constitute nexon not upholding the ToS by not protecting your information via the password you chose?
All of this is hypothetical of course, not that i would ever sue Nexon. I'm just bored lol.
26 Comments • Newest first
@TiLTSWiTCH: I'm graduating from University soon, how about you? Nexon has made written the ToS in such a manner that it is hard for customers to get a workable case against them. Have you even read the ToS? Because, if you had, you would know that I'm right. How you interpret the ToS is your own problem, not theirs. They may deem their security to be acceptable even if you don't. Threads like these have been made countless times in the past and none of them have produced any noticeable or meaningful results. I do realise that the TS was talking about a hypothetical situation and that he is not seriously going to sue Nexon. However, my point still stands.
@XiaoKe:Nope, my DK is untouched and all of my items are trade locked.
[quote=Hunter103]Then you furthermore tried to say that they didn't take reasonable steps. They did. Its called HackShield.[/quote]
HackShield does not protect YOU against hacking.
It protects NEXON against people running hacking tools on their computers.
HackShield has nothing to do with the account hacking that's been going on.
Haha.. it's this thread again. Good luck bro you already agreed to their ToS ^_^.
I'm getting worried that I'll be hacked again, after all the hard work I've done to re-fund my account and make up for the items and mesos I lost when I was hacked at the end of summer this past year.
[quote=mikerocks4250]Even if nexon burned down your house, they would probably win the law suit, stick you with court fees, and counter sue you with the lawyers they would be able to hire.
Welcome to corporate America. Where nothing is fair and justice is just a term used to profit or get wicked revenge.[/quote]
They can't countersue in this case, or it would be ill-advised if they did. It's expensive for a company to bring anything to court, especially against individuals or class actions. You don't have enough assets to be worth suing. You're an individual. There's no harm you could possibly do that would be worth going after except if you hacked them and stole their information, ect, ect. As a casual player, you're meaningless. You don't understand the legal system, so stop commenting and making blanket statements about corporations. For one, a corporation is just a company that's filed for incorporation, which means the limiting of personal risk. Normally, when you own a proprietorship, any debts the business incurs will be on YOU, meaning the loss of all your personal assets. Businesses deal on a much larger scale than a household, so obviously incorporation is a GOOD thing, and really the [b]only reason you can even post on this website to complain about it[/b] is thanks to them.
Secondly, yes, there WOULD be a case against Nexon if their database was indeed compromised. However, I sincerely doubt it. It's troubling what the TS said, but I don't really understand what's going on with this level of information. All I've gleaned is that someone went through 8 accounts with similar names and logged in using both the ID and the password. Idk if the passwords were all the same, and the bot was just going through extensions in alphanumerical order, or if the database was indeed compromised.
I'm going to withhold judgement on this until I know more.
Let me clarify:
You can sue if your information liek Name, date of birth, credit card numbers, ect are stolen thanks to them. If all you lose is your account, you can't sue.
So I assume you got hacked recently. Did you?
protect /= unhackable
[quote=aznseal]Hackshield "protects" the game, not the server.
If a bank is robbed, they compensate lol.[/quote]
They aren't required to by law, they just do it to not lose all their customers (and some for kindness). But they can't be sued for it, thanks to contracts
and for maples case, a ToS.
[quote=aznseal]But they violated the ToS themselves, thus ruling this part void.[/quote]
They never violated it. Your case is actually pretty flimsy. 'Reasonable' and 'appropriate' are open to interpretation, and you certainly can't say Nexon didn't do anything. '"Your online account information shall be protected by your password" is also open to interpretation. It could be informative, letting you know that your password is used to protect your info. It's not necessarily them guaranteeing anything. If I can think of this, you bet those attorneys working for Nexon can.
[quote=Hunter103]You cant sue.
Your first point? According to the ToS: "We intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. "
Then you furthermore tried to say that they didn't take reasonable steps. They did. Its called HackShield. That's reasonable. Also, you don't know what they do or try to do, just what they LET you know.
Your second point? Second part of the ToS: "If you create an account on the Site, you may be asked to choose a password for your account, in which case your online account information shall be protected by your password. "
It is protected by your password. If its not 100% secure, it doesn't mean it isn't protected, which you fail to remember. If a bank has top-notch security, but still gets robbed, they still protect your stuff. Protecting well and protecting are two different things. Read the whole ToS. Not just snippets.[/quote]
Hackshield "protects" the game, not the server.
If a bank is robbed, they compensate lol. Furthermore, "protecting" doesn't even apply here because programs bypass the password altogether, thus it's not "protecting poorly". It's just not protecting at all.
You cant sue.
Your first point? According to the ToS: "We intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. "
Then you furthermore tried to say that they didn't take reasonable steps. They did. Its called HackShield. That's reasonable. Also, you don't know what they do or try to do, just what they LET you know.
Your second point? Second part of the ToS: "If you create an account on the Site, you may be asked to choose a password for your account, in which case your online account information shall be protected by your password. "
It is protected by your password. If its not 100% secure, it doesn't mean it isn't protected, which you fail to remember. If a bank has top-notch security, but still gets robbed, they still protect your stuff. Protecting well and protecting are two different things. Read the whole ToS. Not just snippets.
[quote=evilslasher]Lemme find the passage where Nexon says it will only pay you up to $20...
*Edit: Found it, and a politely worded "eff off if you don't like us."
YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE, OR ANY PART THEREOF, IS TO STOP USING THE SERVICE. THE MAXIMUM AGGREGATE LIABILITY OF THE COMPANY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL BE THE LESSER OF TWENTY U.S. DOLLARS OR THE TOTAL CUEMULATIVE AMOUNT PAID BY YOU TO OBTAIN CASH ITEMS.
*Edit #2: Thanks basil filter for deleting my message and forcing me to misspell cuemulative.[/quote]
But they violated the ToS themselves, thus ruling this part void.
I believe I was a victim of these chinese meso farmers -.-
the only way I could have been hacked was nexon leaking info
a week ago I received about 7 emails of "suspicious" actvity on my account, causing my account to be temporarily locked
[quote=evilslasher]Lemme find the passage where Nexon says it will only pay you up to $20...
*Edit: Found it, and a politely worded "eff off if you don't like us."
YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE, OR ANY PART THEREOF, IS TO STOP USING THE SERVICE. THE MAXIMUM AGGREGATE LIABILITY OF THE COMPANY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL BE THE LESSER OF TWENTY U.S. DOLLARS OR THE TOTAL CUEMULATIVE AMOUNT PAID BY YOU TO OBTAIN CASH ITEMS.
*Edit #2: Thanks basil filter for deleting my message and forcing me to misspell cuemulative.[/quote]
Wooo refund on all the nx we bought lols
Lemme find the passage where Nexon says it will only pay you up to $20...
*Edit: Found it, and a politely worded "eff off if you don't like us."
YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE, OR ANY PART THEREOF, IS TO STOP USING THE SERVICE. THE MAXIMUM AGGREGATE LIABILITY OF THE COMPANY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL BE THE LESSER OF TWENTY U.S. DOLLARS OR THE TOTAL CUEMULATIVE AMOUNT PAID BY YOU TO OBTAIN CASH ITEMS.
*Edit #2: Thanks basil filter for deleting my message and forcing me to misspell cuemulative.
[quote=Cosmos]Oh... so the cheap items in fm are from them -.- wow lol.
HOW CAN THEY HACK PEOPLE! No moral whatsoever -.- Ruthless </3[/quote]
I consider Morals to be in the way anyway. Brings some spice in this boring life.
[quote=aznseal]No. The gold farmers hack people and sell their items for super cheap to generate the mesos they sell.[/quote]
Oh... so the cheap items in fm are from them -.- wow lol.
HOW CAN THEY HACK PEOPLE! No moral whatsoever -.- Ruthless </3
[quote=Cosmos]Chinese gold farmers = websites that sell meso? The people who buy from those get hacked? But the people I know do not buy from those scams lols[/quote]
No. The gold farmers hack people and sell their items for super cheap to generate the mesos they sell.
Chinese gold farmers = websites that sell meso? The people who buy from those get hacked? But the people I know do not buy from those scams lols
If you do, they'll probably pay you off before the trial. Capitalism sucks
OT: Go for it if you really want too
im not sueing.
go for it but do know nexon has alot of money to back thm up so yeah
Reasonable and appropriate are up to interpretation, which would probably be up to Nexon's decision.
idk if i should fear the end of my account or be grateful.
Do it!