General

Average time it took for a ticket response?

How fast were your ticket responses ?..
I submitted a ticket about getting falsely banned and it's been over a week...

February 25, 2013

16 Comments • Newest first

ikickazzxd

[quote=Mageklan]I submitted on x-mas and it still hasn`t been answered.[/quote]

that is just terrible.
Was it urgent? did you get perm banned?
It's almost march so that's like 3 months already.
If i were addicted like i am now, it would be hellish for me to wait that long just to be potentially rejected by "skelorm".

Reply February 25, 2013
Mageklan

I submitted on x-mas and it still hasn`t been answered.

Reply February 25, 2013
ikickazzxd

... i was planning to dump my life into maplestory,
but nope i got banned

Reply February 25, 2013
ikickazzxd

.. sigh MS is losing out on a really addicted potential mapler.
their loss..

Reply February 25, 2013
enver90

NEXON CUSTOMER SERVICE [url=http://24.media.tumblr.com/tumblr_mao2jrI9Gi1qii6tmo1_500.gif]SUCKS[/url]

Reply February 25, 2013
CygnusBabii

[quote=hyhfct]Is it just me or is Nexon starting to respond faster?

btw, I've never sent a ticket before in all my years of playing this game.[/quote]

...then how would you know about the struggle that is ticket sending? Gurl, get outta here

Reply February 25, 2013
Lohd

Is it just me or is Nexon starting to respond faster?

btw, I've never sent a ticket before in all my years of playing this game.

Reply February 25, 2013
PwNpWnPwN

I submitted one 5 years ago its still open

Reply February 25, 2013
nral

My tickets tend take 1-2 weeks to get a response.

Reply February 25, 2013
CygnusBabii

Depends on what you're sending tickets on. Touchy issues usually take longer doe

Reply February 25, 2013
haonthemage

Ones i have posted with a list of hacker names have been looked at and finished in less than 3 days. One I posted about an event reward I never got took about 1-3months to get responded back too... and with everyone getting falsely banned it could take who knows how long xD

Reply February 25, 2013
CherryTigers

I sent tickets somewhat "regularly." I usually get responses in 15-20 mins or so.

Reply February 25, 2013
MinuteMade

I sent a ticket 2 or 3 weeks ago and just got a response today

Reply February 25, 2013
Samygxz85

the first one took like a day but it was cuz i sent it on a sunday the rest took hours, one even minutes, others days, and some still havent been answered (about 2-4 weeks)

Reply February 25, 2013