Average time it took for a ticket response?
How fast were your ticket responses ?..
I submitted a ticket about getting falsely banned and it's been over a week...
February 25, 2013
Average time it took for a ticket response?
How fast were your ticket responses ?..
I submitted a ticket about getting falsely banned and it's been over a week...
16 Comments • Newest first
@laxxe23: I was over exaggerating lol
[quote=Mageklan]I submitted on x-mas and it still hasn`t been answered.[/quote]
that is just terrible.
Was it urgent? did you get perm banned?
It's almost march so that's like 3 months already.
If i were addicted like i am now, it would be hellish for me to wait that long just to be potentially rejected by "skelorm".
I submitted on x-mas and it still hasn`t been answered.
... i was planning to dump my life into maplestory,
but nope i got banned
.. sigh MS is losing out on a really addicted potential mapler.
their loss..
NEXON CUSTOMER SERVICE [url=http://24.media.tumblr.com/tumblr_mao2jrI9Gi1qii6tmo1_500.gif]SUCKS[/url]
[quote=hyhfct]Is it just me or is Nexon starting to respond faster?
btw, I've never sent a ticket before in all my years of playing this game.[/quote]
...then how would you know about the struggle that is ticket sending? Gurl, get outta here
Is it just me or is Nexon starting to respond faster?
btw, I've never sent a ticket before in all my years of playing this game.
I submitted one 5 years ago its still open
My tickets tend take 1-2 weeks to get a response.
4ever
Depends on what you're sending tickets on. Touchy issues usually take longer doe
Ones i have posted with a list of hacker names have been looked at and finished in less than 3 days. One I posted about an event reward I never got took about 1-3months to get responded back too... and with everyone getting falsely banned it could take who knows how long xD
I sent tickets somewhat "regularly." I usually get responses in 15-20 mins or so.
I sent a ticket 2 or 3 weeks ago and just got a response today
the first one took like a day but it was cuz i sent it on a sunday the rest took hours, one even minutes, others days, and some still havent been answered (about 2-4 weeks)