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Contacting Nexon directly

I wanted to know how to contact Nexon directly through online means. Not as in email or phone, but as in like a chat room in the Nexon website that you can chat with Nexon people. This is a feature I believe but I just forgot how to get to it. If anyone can help, I'll be very thankful.

February 13, 2015

6 Comments • Newest first

Retrospectus

You got to be a really important person to be able to contact them directly.

Reply February 14, 2015 - edited
AntiSenpai

What? Their support is still down? Dude, it's been like 4 months, this is stupid. I wish anyone who has to email a ticket the best of luck.

Reply February 13, 2015 - edited
GazimoEnthra

You can't contact them directly.

Not even if you spend more nx.

Reply February 13, 2015 - edited
SadVirgin

Sometimes there's a "Chat Live Now!" button at the customer support page.
Like now.
http://imgur.com/LCIdm0n

Reply February 13, 2015 - edited
Celesty

@yuzesun don't get me wrong, those torches are definitely needed. I just need to ask for all our money back. We'll burning it down either way tho ^.^

Reply February 13, 2015 - edited
yuzesun

So this isn't a thread about burning down Nexon?

Welp, those torches are wasted

Reply February 13, 2015 - edited