My screen turns black after 2 seconds over and over
So I basically boot up my computer everything is fine and while it's booting up my screen just goes black but it stays on. I turn the screen off and back on and it's back to normal for about two seconds... then it turns black again. So I knew pretty much it had to do with my screen because I put in my old 13in one of whatever and it's working just fine. Also I knew because the computer was running fine as the screen went black. It's irritating what do you suggest, get a new one or can this be fixed? Or maybe something happened in my settings? I am really confused because I'm not good with screens and I have no idea what to do at this point. Also one of my hard drives are failing so now I have to repair that and my screen just my luck... Last question do you suggest sending the hard drive to a computer technician or HP itself? Won't HP just give me another crappy harddrive so it breaks. I have warranty atm so it's free. Thanks I apologize for the grammar
5 Comments • Newest first
First acquire an extra DVI cable (or even VGA if your monitor and GPU both support it) for testing purposes. If that fixes the issue, then the issue was your previous DVI cable, or whatever you use.
If this does nothing, and you are using a GPU, then attempt switching from the GPU to the IGP if you have one as well. If you do this and it still does not fix the error, the monitor is the problem.
Alternately if you do not have both a GPU and an IGP for testing, you can try testing another monitor instead, and that will either fix it, or tell you that it is quite possible your current video device (GPU or IGP) is no longer functioning correctly.
Edit: Before any of this, re-seat your GPU and its PCI-E power connector(s)
[quote=Clownified]@BobR: hmm thanks, ill give them a call then. Would the warranty happen to replace my screen too?[/quote]
It depends on what's wrong with it, but most likely it should if it's a hardware problem.
@BobR: hmm thanks, ill give them a call then. Would the warranty happen to replace my screen too?
[quote=Clownified]@xIDynamiite you don't think they'll replace the hard drive with another crappy one? So it breaks soon...[/quote]
All computers are built out of pretty much the same components from the same manufacturers.
You were just unlucky and got a bad hard drive from whatever manufacturer HP was using that day.
They'll replace it with a standard hard drive from their normal stock and it'll probably last forever.
@xIDynamiite you don't think they'll replace the hard drive with another crappy one? So it breaks soon...