General

Nx charging issues

I'm not quite positive if this is the case for everyone, but it seems that several people had some issues with charging NX. Adding the credit to your account will not work. Mind you, taking the money off of your bank account does. Just a little heads up. Perhaps it's just the case with a few people, including myself. Anyone else able to confirm this?

October 4, 2012

6 Comments • Newest first

OJChinchilla

@MisplacedKitty: I thought they took my money too. And I didn't get NX, but the charge did go away. It ended up being a problem with the card info.

Reply October 4, 2012
MisplacedKitty

@OJChinchilla: But I never received any nx .. There was no temporary charge I do hope Nexon didn't just stole $25

Reply October 4, 2012
OJChinchilla

@MisplacedKitty:

I think your account got temporarily charged. I was using a walmart gift card I got from a relative for Christmas. The balance went from $50 to $45 (Only charged $5 of NX) But I got back the $5 like 3 weeks later. It's basically a temporary charge I THINK.

Reply October 4, 2012
MisplacedKitty

[quote=OJChinchilla]I had this happen when using gift card, and it did the same thing. Except, it didn't go to a genuine charge, it went into a holding charge type thing. The balance showed $45.00 (I charged $5, original balance was $50) And the website told me that at the end of each month, the "holding/pending" charge section is cleared. I think what happens is if you have a charge fault, it still charges but it goes into that section and you get re-credited your money.

TLDR: I think it went into a pending section, that turns out NOT to be a real charge. Your balance will go down the charged amount temporarily.

I don't understand why, but it did this to me before.

...I have a feeling I just lost soooooo many people.[/quote]

You have me lost So what exactly happened to the 25k nx?

Reply October 4, 2012 - edited
OJChinchilla

I had this happen when using gift card, and it did the same thing. Except, it didn't go to a genuine charge, it went into a holding charge type thing. The balance showed $45.00 (I charged $5, original balance was $50) And the website told me that at the end of each month, the "holding/pending" charge section is cleared. I think what happens is if you have a charge fault, it still charges but it goes into that section and you get re-credited your money.

TLDR: I think it went into a pending section, that turns out NOT to be a real charge. Your balance will go down the charged amount temporarily.

I don't understand why, but it did this to me before.

...I have a feeling I just lost soooooo many people.

Reply October 4, 2012 - edited
MisplacedKitty

I'm having problems too. I added the nexon card codes in. And it says 'Thank you for the blah blah' .. Checked in game , and never received any NX..

Reply October 4, 2012 - edited