BasilMarket

Sad Mask
Would you be so kind as to disable your ad-blocker on BasilMarket please? Your support is greatly appreciated.

Why doesn't Nexon accept my credit card?

General MapleStory Forum Talk about MapleStory in general

Kazzooey Level 200 Khaini Zero Transcendent
I just bought some Nx a few weeks ago with it but now they wont accept it saying that there's "Suspicious Activity" on my account. I've reviewed all my purchases and transfers of my items and NX and nothing has been added or removed that wasn't by me. Nobody has logged in from far away and I don't do surveys so I shouldn't be blocked for submitting false info. My bank account has nothing wrong with it either. I take good care of my Nexon account and change my PIN and Password every 3 months, so what's this "Suspicious Activity" they claim I have? Any ideas?

Edit: Title was supposed to say "Doesn't" not "Does"
Posted: April 2014 Permalink

Replies

Page TopHome 1 2
Momijii Level 165 Khaini Legend
Credit card purchases with Nexon, from my experience, are generally region-locked to the first area that you purchased with. I can't purchase NX with my card while I'm at school in Missouri, but when I'm at home in Northern Virginia it's no problem.
Apr 16 2014
williamme Level 205 Windia Mercedes 4
Popup blocker can also inhibit purchase activities by blocking the payment page. This according to the site is "suspicious activity".
Apr 16 2014
Kazzooey Level 200 Khaini Zero Transcendent
Credit card purchases with Nexon, from my experience, are generally region-locked to the first area that you purchased with. I can't purchase NX with my card while I'm at school in Missouri, but when I'm at home in Northern Virginia it's no problem.[/quote]

Yea but I'm at the same computer in the same room in the same house that I bought it from last time on my credit card.

@williamme Omg it worked after I disabled Adblock. Thanks a ton!
Apr 16 2014
Ruew Level 140 Scania Demon Avenger 4
use pcgamesupply
has never given me a problem
Apr 16 2014
goldyboi Level 120 Scania Thunder Breaker 3
This is what they told me when i sent in my ticket.

Greetings,

Thank you for contacting Nexon America Customer Support. I understand you're having trouble while trying to use several of our payment features.

After carefully reviewing your account it was determined that this account is no longer able to use PayPal, the Credit Card feature or the Free [NX] offers due to one or more of the following reasons:

-The account is tied to one or more separate accounts which have been involved in suspicious or fraudulent activities.
-The account is tied to one or more separate accounts which have been suspected of being involved in suspicious or fraudulent activities.
-The account is tied to one or more separate accounts which have been involved in activities that violate our Terms of Use.

For security reasons we are not able to give specific information surrounding the details of this account's restrictions. At this time this account will not be reinstated to purchase NX using our online options.

I appreciate your understanding and apologize for the inconvenience this may cause.

Sincerely,

GM Taina
Nexon America, Inc.

Security Tip: Please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password.
Apr 16 2014
natty2 Level 225 Broa Bishop Nimbus Guild See what games, anime & art natty2 is intonatty2
I just bought some Nx a few weeks ago with it but now they wont accept it saying that there's "Suspicious Activity" on my account. I've reviewed all my purchases and transfers of my items and NX and nothing has been added or removed that wasn't by me. Nobody has logged in from far away and I don't do surveys so I shouldn't be blocked for submitting false info. My bank account has nothing wrong with it either. I take good care of my Nexon account and change my PIN and Password every 3 months, so what's this "Suspicious Activity" they claim I have? Any ideas?

Edit: Title was supposed to say "Doesn't" not "Does"[/quote]

Simple. you live in a region where you're considered "suspicious".
I am from Israel, so my credit card won't pass.
HOWEVER,
try buying from PCGamesSupply / buy a chargable visa from the closest mail-post, and charge it with some money, to buy stuff online anonimously, like NX.
Apr 16 2014
Lolxe Level 170 Windia Kaiser 4
Simple. you live in a region where you're considered "suspicious".
I am from Israel, so my credit card won't pass.
HOWEVER,
try buying from PCGamesSupply / buy a chargable visa from the closest mail-post, and charge it with some money, to buy stuff online anonimously, like NX.[/quote]

Hey, I'm also from Israel and I'm going to buy NX for the first time next week. I'm gonna buy it from pcgamessupply as well. Could you tell me which cards you purchase? I saw different kinds of them. Do you perhaps purchase the karma koin cards?
Apr 16 2014
JoshNL Level 153 Scania Blade Master
they are doing you a favor
Apr 16 2014
natty2 Level 225 Broa Bishop Nimbus Guild See what games, anime & art natty2 is intonatty2
they are doing you a favor[/quote]

this is true actually.
Apr 17 2014
Page TopHome 1 2

Become a member

Signup or login to join the conversation.