Romania

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General

About the Customer Support Live Chat So today, I was going to appeal for my ban using the live chat. I made it to the Ban Appeals category, and It said I was 3 in the line (the queue). So I waited, and waited. I got an auto generated message saying that they opened a ticket for me, because I was waiting so many time. So I had to copy the ticket number and paste in the live chat box 10 minutes after I received it -the ticket-. I did. I made inside the live chat box, but nobody seems to answer. I can chat, and send messages but nothing happens.. They're ignoring me?

General

Second Chances, Nexon is unbanning accounts Hello, With the newly visible ban definitions and durations, we wanted to give a number of players a second chance in MapleStory. We all make mistakes so hopefully some of these players will take this opportunity to positively contribute to the great community we already have. In some circumstances, we will be going as far as awarding players with Maple Points during an upcoming patch. Please keep in mind that these unbanned accounts will be monitored for a period of time. Any inappropriate behavior or actions will result in account closure. An e-mail has been sent to the players whose accounts have been unbanned. Please keep providing all the great feedback so we can continue to improve the game.

General Updates

Cant install the game, this is stupid Okay, so after 10 hours downloading the four files nexon left in their page, I get this errors: First, when I run the mssetup138.exe it freezes my folder and says "not responding" I waited like 10 min and finally opened the installation window. But when I tried to Instal says Error 40 and that the installation failed and I have to re download and install again (my ass nexon).. it's a shame how this game is run by jerks. I tried to Install from the "Play" button from the page, but it started to download all the files again, and I think it will be the freaking same..