General

keyboard shortcuts gets wiped every now and then

So I got to log into the new patch for the first time today. Cool buffs and stuff but there is a problem. Every now and then, usually when I change channels or teleport a far distance(like when bossing), my Key Config goes completely blank. All the default keys like "pick up" "jump" "equip tab" "item" and all the skill keys I've put in myself, as well as simple things like Potion shortcuts and EVEN Facial expressions all revert down to the unused keys at the bottom.

This can be very annoying when you're having a smooth time moving and all of a sudden you try to jump and now you can't jump. Trying to climb ropes is now a annoying task. All that and obviously it means I have to redo all my shortcuts again. And yes, I've saved settings the first time. The most annoying part is that it happened 4 times yesterday and after that I just raged out. I couldn't play the game for more than 10 minutes without things f--in up. My guild may remember how much profanity was spewed in the guild chat.

I need to know if anyone has had this problem and if there's a solution.