How To Use Live Support?
How do I use this new feature? When I click on the button, a new screen opens up and directs me to my tickets, nothing else.
Thanks!
EDIT: Working with Internet Explorer
August 20, 2013
How To Use Live Support?
How do I use this new feature? When I click on the button, a new screen opens up and directs me to my tickets, nothing else.
Thanks!
EDIT: Working with Internet Explorer
12 Comments • Newest first
@lazershock: lol
it's gonna stay like that for a while
[quote=kklo]im using internet explorer but it still sends me to my ticket history[/quote]
Just keep attempting it, it should work eventually. (man this thing seems buggy sometimes, they really need to fix it -.-)
[quote=xkillo32]the internet explorer works
but using it just so.....[/quote]
its like every time I see you, your avatar has changed, makes me think im crazy =P
but yeah man, dat internet explorer; THE PAIN, heres hoping they fix it after the live chat becomes more popular.
the internet explorer works
but using it just so.....
[quote=ShyShadow]Cheers man! I got it with internet explorer. It's sooo slow [/quote]
It really is, it DOES work on firefox, but only sometimes (im sure they'll eventually fix that issue)
@FireBreather: I made an entire thread about it yesterday and most people were able to get their issues solved in 10~20 minutes by speaking with a Customer Service rep through live chat, the ONLY things they don't currently do; are ban appeals, and ingame things (since both of those belong in tickets)
I just hope people don't end up messing this up with spam like "GM PLZ FIX LHC" or crap like that >.> it seems genuinely good customer service wise, now all we need are improvements to the ticket system and we'll be golden.
[quote=lazershock]No, you don't; You're legit being trolled =P
OT: I actually made an entire thread about this yesterday (they really need to fix the issues with the live chat) alot of people have some issues with getting it to work so what I recommend you do is try switching browsers, and if all else fails try the DREADED internet explorer! (mostly because thats what their site is most optimized for)[/quote]
Cheers man! I got it with internet explorer. It's sooo slow
[quote=ShyShadow]Do you actually? I'm doing it from a new account because my hacker still has this account [/quote]
No, you don't; You're legit being trolled =P
OT: I actually made an entire thread about this yesterday (they really need to fix the issues with the live chat) alot of people have some issues with getting it to work so what I recommend you do is try switching browsers, and if all else fails try the DREADED internet explorer! (mostly because thats what their site is most optimized for)
EDIT: it's working with Internet explorer and not chrome or mozzila.
[quote=ShyShadow]Yes I did, multiple times infact.[/quote]
Did you try restarting it?
[quote=TheAxelFenrir]Did you try turning it off and on again?[/quote]
Yes I did, multiple times infact.
[quote=Tampons]you need to pay nx first to use it.[/quote]
Do you actually? I'm doing it from a new account because my hacker still has this account
you need to pay nx first to use it.