Live chat is awsome
its the best way to contact them. After like 10 minutes had my issue resolved
Thanks alot GM Nyurak
September 7, 2013
Live chat is awsome
its the best way to contact them. After like 10 minutes had my issue resolved
Thanks alot GM Nyurak
18 Comments • Newest first
[quote=YoureAWESOME]It's funny till you end up on the other side. [/quote]
This. Perhaps one of the most frustrating situations of my life was trying to prove my innocence.
[quote=OMGitsAMINE]except for the fact that it doesn't even f*cking work. everytime I press on live chat, I get taken to my tickets history or the main page.[/quote]
Try a different browser.
[quote=yoguy911]ikr? solved my problem as well. the only people who are complaining are people who got banned lol [/quote]
It's not really funny i have a lot of time effort and money into my account and I can't be helped until tomorrow. Btw I was banned last week while SITTING ON A CHAIR at HoH not even doing anything, I was just tabbed out playin league which I do regularly, so why should I have to wait until wednesday for nexon to fix my account, they should really have GM's who can deal with these issues available atleast every weekday.
@betterdayys: Yeaah! Great, thanks ^^ Sadly, they're offline now. Well, better luck next time.
[quote=geralddino]Where can I talk to a GM? If I go to my tickets, it doesn't say anywhere that I can talk to a GM.[/quote]
Login to your account > click 'Get Support' at the top right > Contact Us > Click Home > Chat will be at the button where it says 'Live Chat or Leave A Message -operators are offline'
Inb4 op is GM Nyurak.
Where can I talk to a GM? If I go to my tickets, it doesn't say anywhere that I can talk to a GM.
[quote=yoguy911]ikr? solved my problem as well. the only people who are complaining are people who got banned lol [/quote]
It's funny till you end up on the other side.
Just chatted with GM Nyurak about if name creation methods will be easier for us in the near future. All I can say is they're really nice and friendly. I support this live chat
[quote=ZaraByte]Lol last time i saw the Live chat in the area by the submit ticket it said there was no one online to talk to so i figured it was added by mistake.[/quote]
it was like that for me too, i just kept the page up and refreshed it every so often. untill it said it was online. this was about an hour ago
@suprafan: O thank you
[quote=IDKsoMuch]What is it like? Is it talking over the computer or is it like an instant-messaging thing where you type to a GM and they type back?[/quote]
its pretty much instant messaging
i just clicked on the live chat filled the info out and a gm answerd
what problem did you have
@yoguy911
the first time i did it it said i was 6th in line and i didn't know what that meant
then i just left
How do you talk to a gm? All i know is random chat and group chat?
What is it like? Is it talking over the computer or is it like an instant-messaging thing where you type to a GM and they type back?
ikr? solved my problem as well. the only people who are complaining are people who got banned lol