General

Live chat is awsome

its the best way to contact them. After like 10 minutes had my issue resolved

Thanks alot GM Nyurak

September 7, 2013

18 Comments • Newest first

Oshawott

[quote=YoureAWESOME]It's funny till you end up on the other side. [/quote]

This. Perhaps one of the most frustrating situations of my life was trying to prove my innocence.

Reply October 1, 2013
Aiacu

[quote=OMGitsAMINE]except for the fact that it doesn't even f*cking work. everytime I press on live chat, I get taken to my tickets history or the main page.[/quote]

Try a different browser.

Reply October 1, 2013
meso911

[quote=yoguy911]ikr? solved my problem as well. the only people who are complaining are people who got banned lol [/quote]

It's not really funny i have a lot of time effort and money into my account and I can't be helped until tomorrow. Btw I was banned last week while SITTING ON A CHAIR at HoH not even doing anything, I was just tabbed out playin league which I do regularly, so why should I have to wait until wednesday for nexon to fix my account, they should really have GM's who can deal with these issues available atleast every weekday.

Reply October 1, 2013
geralddino

@betterdayys: Yeaah! Great, thanks ^^ Sadly, they're offline now. Well, better luck next time.

Reply October 1, 2013
betterdayys

[quote=geralddino]Where can I talk to a GM? If I go to my tickets, it doesn't say anywhere that I can talk to a GM.[/quote]

Login to your account > click 'Get Support' at the top right > Contact Us > Click Home > Chat will be at the button where it says 'Live Chat or Leave A Message -operators are offline'

Reply October 1, 2013
Rogue

Inb4 op is GM Nyurak.

Reply October 1, 2013
geralddino

Where can I talk to a GM? If I go to my tickets, it doesn't say anywhere that I can talk to a GM.

Reply October 1, 2013
YoureAWESOME

[quote=yoguy911]ikr? solved my problem as well. the only people who are complaining are people who got banned lol [/quote]

It's funny till you end up on the other side.

Reply October 1, 2013
betterdayys

Just chatted with GM Nyurak about if name creation methods will be easier for us in the near future. All I can say is they're really nice and friendly. I support this live chat

Reply October 1, 2013 - edited
suprafan

[quote=ZaraByte]Lol last time i saw the Live chat in the area by the submit ticket it said there was no one online to talk to so i figured it was added by mistake.[/quote]
it was like that for me too, i just kept the page up and refreshed it every so often. untill it said it was online. this was about an hour ago

Reply September 7, 2013 - edited
suprafan

[quote=IDKsoMuch]What is it like? Is it talking over the computer or is it like an instant-messaging thing where you type to a GM and they type back?[/quote]
its pretty much instant messaging

Reply September 7, 2013 - edited
suprafan

i just clicked on the live chat filled the info out and a gm answerd

Reply September 7, 2013 - edited
SnailStomper

what problem did you have

Reply September 7, 2013 - edited
xkillo32

@yoguy911
the first time i did it it said i was 6th in line and i didn't know what that meant
then i just left

Reply September 7, 2013 - edited
probin

How do you talk to a gm? All i know is random chat and group chat?

Reply September 7, 2013 - edited
IDKsoMuch

What is it like? Is it talking over the computer or is it like an instant-messaging thing where you type to a GM and they type back?

Reply September 7, 2013 - edited
yoguy911

ikr? solved my problem as well. the only people who are complaining are people who got banned lol

Reply September 7, 2013 - edited