#Updates Talk

General Updates

How to verify account ownership for steam-linked? In order to unlink your nexon account from steam, you have to include a ID if you're above 18 to verify that your birthday is correct. Besides having a false birthday (though I do wonder about that, since I might've put a false birthday down hmm), I remember making another nexon account when launching through steam because I did not know I could link a pre-existing one. I don't even know what birthday this account has anymore. Would this get in the way for unlinking my account? I am unsure of what to do, since I think I might have put down the wrong year for my birthday. Any help is appreciated, thanks!

General Updates

Black Screen after Character Login Hello, its been a long time and I decided to get back into Maple. So after I started the game, I click on my character and it loads into a black screen. The music plays and when I jump I hear the jumping sound, but Maple wont display anything. When I alt-tab and hover over Maple in the task bar everything looks normal. Is there a way to change it to windowed without logging into a character? I've tried changing the compatibility settings but nothing works. Any help would be appreciated.

General Updates

How do I know if I'm IP banned? So I've got a long story on my hands here, but there's no point in telling it again, so I'll try to shorten it, though I can't make any promises. I've been a long-time MS player (like most Maplers, I'd assume), never had any history of hacking or breaking the ToS. I stopped being a super avid player after some of the Post-Big-Bang patches but I still came back every now and then. Recently, I tried coming back to Maple to see what's new, and made a new character on Reboot. Unfortunately, some program I had running in the background was apparently suspicious to Nexon's security program, and I got perma-banned on my main account after having been d/ced once, then logging back in with said program still open whic

General Updates

All my characters are gone after a long break Hey guys, Today I redownloaded MS after a year, maybe a year and a half break. Login etc and I find all my characters gone...I thought I was hacked and my characters were deleted but I still can find it on the rankings. So basically my question is firstly, are my characters gone (deleted/removed)? If not, how do I get them back? EDIT: I only have one account. I had characters on both Windia and Reboot, the characters on both worlds are gone :( EDIT2: Everything sorted after Nexon customer support!

General Updates

NGS detecting suspicious behavior So, when I logged in today I opened an Override box and got booted out of the game due to an NGS issue. I thought nothing of it, but when I tried to log back in, I found that I was permabanned. That was resolved a few hours later, but now I get the NGS error everytime I log into a character for about a minute or two. I've tried reinstalling Black Cipher, running a security check, making sure MS is an exception to my antivirus, and restarting my computer. Nothing has worked, so I'm wondering if anyone else has had or currently has this issue and how to resolve it.

General Updates

Emilia not resetting Hey guys ! So I've got a real issue. Yesterday as soon as the update came out I went and took Emilia's cooking request, accidentally died on the right, then there was maintenance and it kicked me out of the game. Today i've logged in several times already, it's now about 3 hours later than yesterday and she still says there are no tasks for me at the moment, what gives? Can't seem to take any quests from her, do I have to wait and waste another day or am I just glitched? :/ Thanks in advance.

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