General Updates

What to do now? So I tried to start Maplestory with GameLauncher, but it says 'Having trouble logging in?...' So I tried to do it from the website, but it said 'Account Activation Required' I played it for a while, so there was an improper attempt to access my account. I wanted to look for the link to activate my account, but I didn't receive any. I even tried to do it multiple times. So that was not an option, so I wanted to submit a ticket (not sure a ticket is also for this kind of stuff), but it's temporarily unavailable and I really want that character slot expansion. So yeah, what to do now?