General

Lol Customer Support?

What on earth is "feedback received"? O.o

That's the status of my ticket lol ;p

Under actions it says "Routed to Queue". Anyone know what [i]that[/i] means?

The comment is just:

[quote=CustomerSupport] "Please note that this is an auto-generated message from Nexon Support based on your recently submitted support ticket. Please do not reply to this message as it will not be seen by Nexon Support Staff

Thank you for your recent feedback submission to Nexon Support.

Please be aware that due to the volume of player feedback we receive, we are unable to individually respond to every submission. Be assured however, that Nexon takes all player feedback seriously and that your comments have been forwarded to design, operation and executive staff here at Nexon America. Your comments along with those of thousands of your fellow players are being used to determine how we shape and refine our game offerings and improve the various aspects of our operations.

Thank you again for your valuable feedback,

Nexon Support Team"[/quote]

..? Anyone got any idea what they're trying to tell me? ._.

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[Edit] - Wait nevermind i failed ..
I reailzed i sent to it "Feedback" regarding 'Customer support'. Guess there are a bunch of other people complaining about customer service too, haha xD

They just randomly closed my previous ticket, told me to check the "solution given" which was "nexon will investigate this matter blablablabla".

So they meant,

"We received the feedback you sent, thank you.
It has been re-routed to this line of a bunch of other complaint mails that other people have sent too.
This is another automated message."

Ight nvm thanks lol