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Cant load maplestory

Hey, so one of my friends recently redownloaded Maplestory but every time she clicks game launcher, she gets "HackShield Update Error: 0x30000030(805306416) Cannot connect to Server" Has anyone gotten this problem before? And how can she fix this and load the game?
Thanks ~

September 15, 2012

1 Comment • Newest first

BobR

Usually that error means Hackshield is trying to connect to its servers to update it's protections and can't for some reason.
Normally if you just try again later it should be able to get through.

If it still doesn't work, it might be a conflict with a software firewall on her computer. It's possible to change the settings of a firewall to allow programs to access through the firewall, but the settings depend on which firewall is being used.

Reply September 15, 2012