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Internet keeps disconnecting -.-

every 5 minutes internet dcs.... my dad install a new router 3 weeks ago and nao it made the internet bs T_T anyone help?

December 4, 2010

17 Comments • Newest first

BobR

Try moving the antennas on the router to point straight up, and put the USB wireless adapter so it's antenna is straight up too and see if that helps any.

If not, try moving the antennas on the router a little at at time, then check to see if it helps, and if not, move them a little more and check again. Repeat until you find a position between the antennas on the router and the antenna on the USB adapter that gives you the best results.

Reply December 6, 2010
lolfriendz

yea that is exactly wat my usb adapter is.

i moved my usb adapter on the top of my computer, i figue out the problem why i couldn't let it go up because it was attached by something o-o

Reply December 5, 2010
BobR

Interesting- is that a picture of exactly what your USB adapter is, or just what it looks like..?

Reply December 5, 2010
lolfriendz

o-o those pictures r NOTHING alike of my usb adapter. mine is this:

http://mainboards-for-all.blogspot.com/2010/11/bearextender-pc-usb-wireless-adapter.html

and my router is this: http://www.hardwaresphere.com/2009/05/13/d-link-router-add-captcha-feature-to-prevent-trojan/

Reply December 5, 2010
BobR

Lol- no problem... it's just that usually a USB plug-in wireless adapter may not be as sensitive as one that's installed inside the computer with a separate antenna on the back.

You should try moving the antennas on the router to see if you can get a better connection. They way they're pointed can make a big difference in the way they send out the signal to all the computers in the house. Unfortunately it's impossible to tell what the best orientation for the antennas would be- you just have to move them a little, then try the connection again, then move them a little more and try again.

Is your USB adapter like this one..? http://mycopyxboxgames.com/go/liveadapter/ If so, you could move the antenna at the computer end a little too to see if the connection gets any better.

A new wireless adapter that fits inside the computer would look like this one: http://www.planet.com.tw/news/productnews/images/WNL-9320/WNL-9320_1.jpg The antennas on the back let you adjust them for the best signal at the computer end.

Reply December 5, 2010
lolfriendz

so i have a get a new one? -.-

no the antenna is on my usb wireless adapter. its black and fat. and yes my usb adapter plugged into a usb socket.

P.S: srry if this had pissed u off, but all my comments that said wireless connection is usb wireless adapter. i had to type that word until u mentioned usb wireless adapter -.-

Reply December 5, 2010
BobR

[quote=lolfriendz]my wireless connection thing is a 802.11b and my router is 802.11n. is this a problem?[/quote]
Possibly, if your router doesn't adjust well to using the older protocol. This may also be a problem if other people are using the newer protocol while you're trying to use the old one.

A new 802.11n capable wireless card should only cost about $20-$30 or so. One thing you might consider would be to try to buy a wireless card made by the same manufacturer as the new router if they offer them, to be sure of the best compatibility. A wireless card is a very easy install also, and should only take about 10-15 minutes to do.

Are you saying there's no antenna on the back of your computer..? A little black rubbery looking rod that connects to the back of the computer..?

Do you have a USB wireless adapter plugged into a USB socket..?

[quote=Flightmare]Oh and btw, what's up with /b / being forbidden? I'm not aware of any vulgar content. :S What does it mean?[/quote] Basilmarket is apparently trying to ban the entire English language, one letter at a time.

For a real exercise in frustration, try sometime to post a link to the Tom's Hardware site, a very well respected tech oriented site with a great deal of valuable technical info. The letters T and O together, preceded by a period are forbidden. Thus no Tom's Hardware info allowed here.

Reply December 4, 2010 - edited
lolfriendz

what do u mean adjusting my antenna? my wireless connection does have one....

Reply December 4, 2010 - edited
lolfriendz

my wireless connection thing is a 802.11b and my router is 802.11n. is this a problem?

Reply December 4, 2010 - edited
BobR

[quote=lolfriendz] and my dad said this new router is faster than the old one.... [/quote]
Hmmm.... that might be related to the problem. If the new router is using a newer protocol than your desktop's wireless card, it might be causing the disconnects.

You might be able to solve the problem by installing a wireless card in your desktop that matches the protocols used by the new router.

If your wireless card now is an "802.11g" card, and the new router is an "802.11n" unit, that might be the problem. It's supposed to be "backwards compatible" so the older protocols should work too, but sometimes it just doesn't work well. An "802.11n" wireless card for your desktop might be the answer.

Your sister's netbook is likely newer than your desktop and probably comes equipped with an "802.11n" wireless card already.

Reply December 4, 2010 - edited
lolfriendz

sadly i'm not using a labtop, i'm using a PC, i can't bring it downstairs. also the old router was also downstair from the basement, and it worked fine. and wats weird is that my sister is using a netbook, and her internet works fine. i might maybe put the router upstairs to see if it works... and my dad said this new router is faster than the old one.... i don't think i trust him when he said that -.-

Reply December 4, 2010 - edited
BobR

The modem is what connects everything to the telephone line or Cable TV cable to access the Internet. But if the router is in the basement the modem most likely is too, so you couldn't plug into it unless you have a reeeeeallly long cable. And that would make it so no one else in the house could use the Internet anyway.

Going between floors is always a problem because the routers are designed to broadcast in a horizontal pattern... it covers sideways really well, but not so well above and below. A good way to test it would be to take your computer down by the router and see if you get the disconnects when you're closer to the router.

If it doesn't disconnect then the problem is the distance between the router and where you normally use the computer. You might be able to help the situation by raising the router as high as possible where it's located now, and by turning it and its antennas to help get a better signal upstairs.

It's probably just that the old router had a better signal pattern that allowed you to receive a reliable signal upstairs, while the new one can't reach your room reliably.

Does anyone use the Internet in the basement..? It would require a little work to run a cable downstairs, but it would probably work a lot better if there was some way you could move the router upstairs.

Reply December 4, 2010 - edited
lolfriendz

i do use wireless, i have 5 bars in my wireless connection, and the router is down in my basement and my computer up in my room ._. and yea i did not had problems from my 'old' router, i missed that router T_T..... and wat do u mean motem?

Reply December 4, 2010 - edited
ClementZ

Stop using the router, plug directly into the motem.

Reply December 4, 2010 - edited
BobR

[quote=lolfriendz]i did, i disconnect the router then w8 for a few minutes. then i plugged it back in, but it still disoconnects -.-[/quote]
Are you using wireless..? If so, how many "bars" is your wireless connection..? You might be able to improve the connection a little by adjusting the position of the router or its antennas, IF the problem is the wireless connection between the router and your computer.

Reply December 4, 2010 - edited
lolfriendz

i did, i disconnect the router then w8 for a few minutes. then i plugged it back in, but it still disoconnects -.-

Reply December 4, 2010 - edited
reaps

check the router

then

Reply December 4, 2010 - edited