General

How many cash shop updates before they work on hackers

Title*
All over the official forum there are loads of threads everyday about hacking getting worse and worse and none of them have been responded to by a Nexon employee.
My guess is that they'll do something when enough players stop playing and it's too late. A boycott would be nearly impossible to pull off but it'd do the trick.

January 25, 2013

18 Comments • Newest first

hirrho

[quote=D3rpppp]Quite frankly, they respond to not only my tickets but others within a day-few days time now. I also do not lag much as I used to. I think you may need to upgrade to a new computer, clear out caches, cookies and scan your computer, get game booster, switch internet providers, or do a mixture of everything.[/quote]

[url=http://maplestory.nexon.net/Community/#%2Fshowthread.php%3F646483-Experiencing-High-Latency-Post-Here%26nxid%3D6]'nuff said.[/url]

Reply January 28, 2013
yennox

@KillerCombo
Hackers only ruin the game for a small minority of the population that are rich enough to have the gear necessary to take down bosses. And for your Angelic Blessing example, the prevalence of the rings in the market means even underfunded players have a chance at acquiring a decent item. If you think it's 'crappy', then you're contradicting yourself when you claimed it was worth 500m.

In a game where the rich only get richer and the poor stay poor, hackers are invaluable to the majority of players who otherwise would have never obtained some of these equips or items without serious investment in NX, or hundreds of hours just hunting for one equip.

The issue isn't black and white. I'm sure that you have benefitted from hackers at one point or another--because they are such a large part in the economy right now.

Reply January 26, 2013
yennox

[quote=KilIerCombo]I hope you realize how wrong you are. Do you know why potential scrolls, EEs, and MMBs are so cheap? its because the hackers make them cheap right... WELL, everytime you find a MMB, EE, and potential scroll you're getting LESS MONEY out of it because hackers put the price down. The same applies for almost everything.[/quote]

What's more likely? You needing an MMB/EE/Pot Scroll, or you finding one?

Reply January 26, 2013
yennox

I'm not supporting hacking, but I hope you all realise that everything will be a lot more expensive without them. The Empress equips everyone and their grandmothers are wearing nowadays are mostly obtained from illegitimate players, for starters.

Reply January 26, 2013
hirrho

[quote=Cutout]@hirrho: theyve been under new management for a while and i think theyve definitely been getting better lately. still, a boycott would really do them no good.[/quote]

I didn't actually mean a boycott lol I meant just something to get their attention and realize that they have a problem and need to fix it or even just try to fix it.

Reply January 26, 2013
Cutout

@hirrho: theyve been under new management for a while and i think theyve definitely been getting better lately. still, a boycott would really do them no good.

Reply January 26, 2013
hirrho

[quote=BobR]That only applies to companies who apparently have made the decision to support their customers.
Nexon appears to have made the decision that the only thing that counts is the $$$ and the customers mean nothing to them.

A restaurant may only have a few hundred regular customers, so it's important the owners pay attention to each customer, as losing one will have a noticeable effect on the restaurant's "bottom line".
Nexon has MILLIONS of customers, so losing one, or a dozen or a few hundred of them doesn't mean ANYTHING to them.

A restaurant would NEVER "falsely ban" customers from being able to come in and pay for a meal just because it's easier to have a buggy auto-ban system.
Nexon doesn't CARE if a few or a few hundred legitimate players get caught by the buggy auto-ban system. It's cheaper than PAYING real GMs to do the work.

Nexon has said that only approximately 20% of Maplestory players actually buy NX Cash.
Therefore, 80% of the players are COSTING THEM MONEY by playing the game.
Losing a few dozens or hundreds or thousands of the freeloading players would actually be GOOD for the bottom line.

Don't think their accountants haven't taken all that into consideration, no doubt resulting in the decision NOT to hire sufficient GMs to police the game.

Yes, they SHOULD care about the players, but it's obvious from their actions that they don't.
And sadly there's nothing WE can do about it as long as people continue to give them money.

(Yeah, the filter on Basilmarket seems to be going berzerk lately. No idea when it may be fixed, unfortunately.)[/quote]

It's sad how true that is. I think the average Mapler is aware of how much they care now. I'm so disappointed in what they've become.
I dc so often and it takes so long to change channels that I might even quit for awhile. Bleh.

Maybe we can't do anything but I'll still try. As hopeless as it may be, I'd rather say I tried something instead of just being quit about how absurd they are.

Reply January 25, 2013
BobR

[quote=hirrho]That may be true but if they saw us as more than dollar signs and gave a damn about their player's experience they'd be doing much more.
Take a quick look at any other popular nonlol-nexonlol owned games. I'm sorry, but anyway you slice it their objective should be to satisfy their customers.[/quote]

That only applies to companies who apparently have made the decision to support their customers.
Nexon appears to have made the decision that the only thing that counts is the $$$ and the customers mean nothing to them.

A restaurant may only have a few hundred regular customers, so it's important the owners pay attention to each customer, as losing one will have a noticeable effect on the restaurant's "bottom line".
Nexon has MILLIONS of customers, so losing one, or a dozen or a few hundred of them doesn't mean ANYTHING to them.

A restaurant would NEVER "falsely ban" customers from being able to come in and pay for a meal just because it's easier to have a buggy auto-ban system.
Nexon doesn't CARE if a few or a few hundred legitimate players get caught by the buggy auto-ban system. It's cheaper than PAYING real GMs to do the work.

Nexon has said that only approximately 20% of Maplestory players actually buy NX Cash.
Therefore, 80% of the players are COSTING THEM MONEY by playing the game.
Losing a few dozens or hundreds or thousands of the freeloading players would actually be GOOD for the bottom line.

Don't think their accountants haven't taken all that into consideration, no doubt resulting in the decision NOT to hire sufficient GMs to police the game.

Yes, they SHOULD care about the players, but it's obvious from their actions that they don't.
And sadly there's nothing WE can do about it as long as people continue to give them money.

(Yeah, the filter on Basilmarket seems to be going berzerk lately. No idea when it may be fixed, unfortunately.)

Reply January 25, 2013
hirrho

[quote=Cutout]ever consider the other effects of a boycott? maybe something along the lines of, oh, nexon losing a ton of money and not being able to support the staff they do have?[/quote]

A boycott would only have to be a day or two for them to get the message. A day or two would probably coast them $5,00.00 some-odd dollars. If they cared about their players or their staff they would hire more people. Their current employees are way too over worked. They have a 100 employees to handle their games. Not just Maple. Think about how understaffed they are.

Reply January 25, 2013
aarongo

Theres too many hackers around the game, if they just put at least 3 gm to surf map in future henesys, ludi, LHC, ToT and leafre, the amount of names in the ban list will be like x3 higher...

Reply January 25, 2013
hirrho

[quote=BobR]"How many cash shop updates before they work on hackers"

Working on hackers COSTS them money.

Cash Shop updates GETS them money.

Cost/Benefit Analysis = ?
What do you think?[/quote]

That may be true but if they saw us as more than dollar signs and gave a damn about their player's experience they'd be doing much more.
Take a quick look at any other popular nonlol-nexonlol owned games. I'm sorry, but anyway you slice it their objective should be to satisfy their customers.

If you went to a restaurant every day and you'd been coming there for years, paying for your meals, getting to know other customers. Suddenly, you see a large amount of people stealing from this restaurant and customers, but instead of the restaurant calling the police they put more exciting new meals and side dishes every other week.

Do you see the problem here? They're doing nothing worthwhile to help there customers. Sure you may get a nice little $5 coupon or a $200 coupon if you have a big complaint but they're clearly not doing enough. It's a disgrace to anyone that has been coming to the customers that have been coming here paying for their meals, new and old.

Also, the censor system here should be updated. It canceled my post and I had to re-type it on my phone because it said I couldn't use "game" and "I'm" right after each other... There are a few more rand ones but it really stinks having to re-type all of that and mot know what I can't say besides obvious offensive profanities.
Edit: This time I copied my post just incase but I could use an extra "N" in front of "nexon" so Instead of writing non "space" nexon owned games, I had to add the lol

Reply January 25, 2013
DragonBandit

Idk why people think nexon cares. They will never do a single damn thing for their players. At least not anything we think they should. If we want them to take action we have to as well. However no one cares. No one will ever stop funding them. Or stop playing as they are too addicted to care. "get hacked? oh well I will just start over." Like what the fudge? That shouldn't even be an option.

Reply January 25, 2013
Nolen

Every single thing in the free market was hacked since I started Scania but that was mostly in Channel 1

Reply January 25, 2013
Cutout

[quote=hirrho]
My guess is that they'll do something when enough players stop playing and it's too late. A boycott would be nearly impossible to pull off but it'd do the trick.[/quote]

ever consider the other effects of a boycott? maybe something along the lines of, oh, nexon losing a ton of money and not being able to support the staff they do have?

Reply January 25, 2013
BobR

"How many cash shop updates before they work on hackers"

Working on hackers COSTS them money.

Cash Shop updates GETS them money.

Cost/Benefit Analysis = ?
What do you think?

Reply January 25, 2013
hirrho

[quote=NopeLOL]You haven't seen the threads about GMs?
[url=http://puu.sh/1Sif9]Here's one.[/url][/quote]
Nice find! That's a step in the right direction but there still so many that it's ridiculous. They need more GMs for sure.
I'm really glad they got off their asses! It shouldn't have to take the whole community talking about an issue to get them to do their jobs.

Reply January 25, 2013
Michael

botter's make this game go around. either the hacks can't be patched, or nexon is choosing not to do anything.

Reply January 25, 2013
xdwow

That is wishful thinking

Reply January 25, 2013