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Windows 7 Home Premium

WHen i try to download MS on my laptop with windows 7 hp i keep getting the error report pop up and dont know what to do

March 19, 2013

47 Comments • Newest first

guitarhero31

@envenomed: aww i man i wish you were in windia i think we could be pretty good friends

Reply March 20, 2013
envenomed

@guitarhero31: hehe no need to say thanks! I know how it feels, I really don't wish anyone something like this xD! But I'm glad that at the end everything's fixed and you're able now to play! yeah~

Reply March 20, 2013
guitarhero31

[quote=envenomed]Ah nice glad that it finally got fixed ![/quote]
Really i cant say enough thanks it was driving me crazy thanks alot i truly mean it!

Reply March 20, 2013
envenomed

Ah nice glad that it finally got fixed !

Reply March 20, 2013
Yuel

@guitarhero31: Should work I'm on maple with no problem and im using windows 7.

Reply March 20, 2013
guitarhero31

[quote=envenomed]@guitarhero31: Quote Originally Posted by Moxxie on the MS forum:
I have windows 7 64bit and Maplestory has a ridiculously hard time launching (compatibility mode is worthless, and I get a known issues report every time I launch the game).

-Answer to his/her issue: There is a place you can checkmark don't show this again. Check it and you won't have that problem any more. Compatibility mode is not necessary; run it normal. Does this actually works for you or have you tried ?

Source: [url=http://maplestory.nexon.net/Community/#%2Fshowthread.php%3F213416-Maplestory-will-not-run-windows-7]Here[/url][/quote]
that thing dossnt even pop up for me all that happens is i get an error report thing

Reply March 20, 2013
envenomed

@guitarhero31: Quote Originally Posted by Moxxie on the MS forum:
I have windows 7 64bit and Maplestory has a ridiculously hard time launching (compatibility mode is worthless, and I get a known issues report every time I launch the game).

-Answer to his/her issue: There is a place you can checkmark don't show this again. Check it and you won't have that problem any more. Compatibility mode is not necessary; run it normal. Does this actually works for you or have you tried ?

Source: [url=http://maplestory.nexon.net/Community/#%2Fshowthread.php%3F213416-Maplestory-will-not-run-windows-7]Here[/url]

Reply March 20, 2013 - edited
guitarhero31

[quote=qwan456]NP.

Treat this as a bump, so you can post again to provide an update.[/quote]
x.x the download for the file is 30 minutes long

Reply March 20, 2013 - edited
exterZ

Suggestions:
Try using a different browser.
Try installing Java (I have no idea how this would help)
Get Maplestory on Steam (install [url=http://store.steampowered.com/about/]steam[/url] first)

Hope you find this post useful

Reply March 20, 2013 - edited
qwan456

NP.

Treat this as a bump, so you can post again to provide an update.

Reply March 20, 2013 - edited
qwan456

[quote=guitarhero31]Don't know if it matters but my graphics card is a Standered VGA Graphics Adapter[/quote]

Go to here: http://us.acer.com/ac/en/US/content/drivers
Look up your model
Select whether you have 32-bit or 64-bit version of Windows 7 (You need to select the one that you have)
Download and install the VGA driver.

Reply March 20, 2013 - edited
guitarhero31

Don't know if it matters but my graphics card is a Standered VGA Graphics Adapter

Reply March 20, 2013 - edited
sinful7sins

[quote=guitarhero31]Of course i have you silly goose[/quote]

then you need to try harder

Reply March 20, 2013 - edited
guitarhero31

[quote=xXjarakudaXx]Have you tried, Right click, run as admin?[/quote]

Of course i have you silly goose

Reply March 20, 2013 - edited
xXjarakudaXx

Have you tried, Right click, run as admin?

Reply March 19, 2013 - edited
envenomed

Those are pretty much the specs of your computer, on the link I gave you, click on the DirectX 9 and let it download and install. For your video card click on the brand icon of your video card and let it update.

Reply March 19, 2013 - edited
guitarhero31

[quote=envenomed][url=http://maplestory.nexon.net/support/game-download]check here for DirectX and Card drivers[/url] Also under the minimal requirement specs, you'll see a small note for Win7 OS users.[/quote] i'm a bit dumb with theese kinds of thing would you mind just telling me if theese are up to date?

OS-Windows 7 Home premium
Processor-AMD(tm) 64 X2 Dual Core Processor TK-55 1.80 GHz
Memory-3 gigs of ram
Hard Drive- 60.7GIGs free of 111Gigs
Sound-TBH im not sure where to find it but i'm sure the sounds fine
Network-Wireless
This is an Acer Aspire 4520 if it matters

Reply March 19, 2013 - edited
envenomed

Yeah it's weird how he have this issues =/! Btw did you tried running the game with all of kind of firewalls off in your computer?

Reply March 19, 2013 - edited
envenomed

[url=http://maplestory.nexon.net/support/game-download]check here for DirectX and Card drivers[/url] Also under the minimal requirement specs, you'll see a small note for Win7 OS users.

Reply March 19, 2013 - edited
guitarhero31

could you link me at it please? this is really the first time ive had problems with maple and how would i know if the drivers were up to date

Reply March 19, 2013 - edited
envenomed

@guitarhero31: Have you tried running the game with all the firewalls off and doing the compatible fix win7 steps that are located in the site?

Reply March 19, 2013 - edited
guitarhero31

[quote=envenomed]Also saw this in the download section of the site: [url=http://maplestory.nexon.net/support/game-download#]Seeing compatible Win7OS error?][/url][/quote]
Yeah HackSheild and BlackCipher Load but then after that i get the error report message but no actual error and how would i know if my drivers were out of date you're really a big help

Reply March 19, 2013 - edited
envenomed

Also saw this in the download section of the site: [url=http://maplestory.nexon.net/support/game-download#]Seeing compatible Win7OS error?][/url]

Reply March 19, 2013 - edited
envenomed

Going back to the issues, when you start the game does it pass after the blackcypher or the hackshield? If it doesn't, could you please turn off your windows firewall and antivirus or any kind of protection software that contains a firewall and see what happens?

Note: Also make sure that all your drivers are up to date since it's a brand new laptop. Also check out if you have the last directX version [url=http://maplestory.nexon.net/support/game-download]here[/url]

Reply March 19, 2013 - edited
DrHye

@NeverAddAPlayer: [url=http://microcenter.com/product/403254/ProBook_4540s_156_Laptop_Computer_-_Brushed_Aluminum]This[/url] is the one I got. I didn't want to spend too much, I'd say I got my money's worth. I'm not using it for anything extreme. Battery life's good, it's fast, HD webcam if I want it, looks good on all sides... I have no complaints

Reply March 19, 2013 - edited
Deadly1337

my win 7 64 bit home premium had no problems from the get-go =

Reply March 19, 2013 - edited
guitarhero31

@mapleGMS: Start button>>Right CLick on Computer >>>Properties And i guess ill try it from mozilia

Reply March 19, 2013 - edited
guitarhero31

[quote=mapleGMS]i have windows 7 XP hp and my maple works fine no problems.[/quote]

Did you experiance any issues while downloading and how exactly did you download ms

Reply March 19, 2013 - edited
guitarhero31

[quote=xEternalYoshix]@guitarhero31 http://answers.yahoo.com/question/index?qid=20101116114416AAX8fuL <--- not sure if this will help. Also, it says windows XP service pack 3, instead of pack 2 (what you tried), maybe that would make it work.

Hope this helped/worked.[/quote]

diddnt work

Reply March 19, 2013 - edited
NeverAddAPlayer

[quote=DrHye]HP laptop[/quote]

Sir, have you been drinking tonight? I'm going to have to ask you to step out of the vehicle.

Reply March 19, 2013 - edited
guitarhero31

[quote=xEternalYoshix]@guitarhero31 http://answers.yahoo.com/question/index?qid=20101116114416AAX8fuL <--- not sure if this will help. Also, it says windows XP service pack 3, instead of pack 2 (what you tried), maybe that would make it work.

Hope this helped/worked.[/quote]

ill check it out thanks

Reply March 19, 2013 - edited
Leonzheng

Worked fine for me.

Reply March 19, 2013 - edited
xEternalYoshix

@guitarhero31 http://answers.yahoo.com/question/index?qid=20101116114416AAX8fuL <--- not sure if this will help. Also, it says windows XP service pack 3, instead of pack 2 (what you tried), maybe that would make it work.

Hope this helped/worked.

Reply March 19, 2013 - edited
guitarhero31

@Yuel: tired that too did not work does it have to do with my Windows 7 HP cause ive heard it dossnt work with maple

Reply March 19, 2013 - edited
Yuel

[quote=guitarhero31]@DrHye: oh that? when you go to properties and make it Windows XP Service pack 2 tried that and still does not work[/quote]

What I had to do is make a shortcut of maplestory.exe and that should work.

Reply March 19, 2013 - edited
guitarhero31

@DrHye: oh that? when you go to properties and make it Windows XP Service pack 2 tried that and still does not work

Reply March 19, 2013 - edited
Yuel

Are you getting "Not compatable" error? Because thats what I was getting when i purchased my laptop a few months ago.

Reply March 19, 2013 - edited
DrHye

[quote=guitarhero31][;ease do [/quote]

I can't find it, it had something to do with the compatibility mode, and I found it on yahoo answers back then. I guess you should just start googling

Reply March 19, 2013 - edited
guitarhero31

[quote=DrHye]Oh you know what, I think I remember following some instructions to make sure it would work before I downloaded it. Let me find them[/quote]

[;ease do

Reply March 19, 2013 - edited
DrHye

[quote=guitarhero31]thats the thing im not getting an error just the error report[/quote]

Oh you know what, I think I remember following some instructions to make sure it would work before I downloaded it. Let me find them

Reply March 19, 2013 - edited
guitarhero31

[quote=DrHye]I got a refurbished windows 7 HP laptop around two weeks ago, downloaded Maplestory using Google Chrome and it downloaded and installed just fine. What error are you getting?[/quote]
thats the thing im not getting an error just the error report

Reply March 19, 2013 - edited
DrHye

I got a refurbished windows 7 HP laptop around two weeks ago, downloaded Maplestory using Google Chrome and it downloaded and installed just fine. What error are you getting?

Reply March 19, 2013 - edited
Raidy16

My brother in law recently had the same problem. Make sure all of your drivers are updated.

Reply March 19, 2013 - edited