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Returning to Maple but Ive been banned

Hello. Im trying to return to Maplestory, but I've discovered that my account has been banned. I have not played in over a year and i dont understand why it is blocked. I can't even login to the site to submit a ticket. I don't understand. What can i do to get it contact them t unblock me?

December 8, 2013

8 Comments • Newest first

iHipster

have you tried logging in with your hacks turned off

Reply December 8, 2013
Bello

[quote=TakashiFlame]That happened to me too after I quit for about two years. It said I was banned but about a month later, I tried to login and it worked. Of course, by that time I had made a new account with new players... A few weeks ago, Nexon sent everyone whose account got banned wrongly an email saying that you can login again.[/quote]

Wow... I worked really hard on that account too. I have used a different account to submit a ticket about the one wrongfully banned so hopefully everything goes well.

Reply December 8, 2013
TakashiFlame

That happened to me too after I quit for about two years. It said I was banned but about a month later, I tried to login and it worked. Of course, by that time I had made a new account with new players... A few weeks ago, Nexon sent everyone whose account got banned wrongly an email saying that you can login again.

Reply December 8, 2013
Bello

[quote=Vimi]Maybe somebody hacked your account while you were gone and used it to hack and got you banned[/quote]

I really don't think so. Maybe it was more from the inactivity.. but i did e-mail them so hopefully they'll respond so i can get to the bottom of this.

Reply December 8, 2013
airador

This is far fetched but you can use your new account and submit a ticket about your old account. Explain your situation and prove you're the owner of the closed account and maybe they can help you out.

Reply December 8, 2013
Vimi

Maybe somebody hacked your account while you were gone and used it to hack and got you banned

Reply December 8, 2013
Bello

Damn. My high-leveled characters and everything are on that account.

Reply December 8, 2013
davndust

You can't really do anything about that, just make a new account.

Reply December 8, 2013