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Guys I really need help

I can't log into my main account! Every time I try logging in, even for the first time, It said "too many attempts, try again later" I searched my main on the rankings (my avatar), and he doesn't show up.... I logged in fine into my other account and sent Nexon a ticket with my other accounts info.

I don't know what to do now ._.

July 9, 2011

4 Comments • Newest first

BlazeLord

@BobR : Thanks! I'm going to attempt changing my password.

EDIT: Every time I try changing my password, I get this message: "There has been an error with the service. Please try reloading the page." So i refresh the page and get this: "Your new password cannot be identical to your existing password. Please enter a new password." So I refresh the page, enter a new password and get this:
"Your verification link was not recognized. Please try again."

Augh, ._.

Reply July 10, 2011 - edited
BobR

The login server locks an account if there are too many failed login attempts to protect against hackers just trying password after password over and over.
I'm not certain how long the lock lasts, some systems it's 3hours, some are even 24 hours.
It should let you try again after the lock expires.

The thing is, if you're absolutely sure you typed the correct password and didn't get any "wrong password" messages, then it probably means someone else is trying to get into your account. When you can log into the Maple site you should probably change your password to one that's not easy to guess, just to be sure. Probably change your e-mail account password first though, again just in case.

Also, I hadn't thought about it before, but if someone knew your login ID, they could just mess with you by entering the wrong password until your account gets locked.
Unfortunately I don't know of any way to deal with that situation because you can't change your login ID.
Maybe your ticket to Nexon will help.

Reply July 10, 2011 - edited
iEatDodo

Might have been banned....

Reply July 9, 2011 - edited