General

Are you kidding me Nexon?

I've been saving my nx for a long time. This was because I was waiting for a once a year event but missed it. So I was waiting for the event again. Here's a letter I got from Nexon.

Hello Nexon Player,
We thank you for your continued support of our games.
This is to notify you that your unused NX on your Nexon Passport may be subject to expire.
After reviewing your account, Nexon America has learned that your NX balance on your Nexon Passport has remained unchanged for over a year. You can avoid the expiration by either charging your account or purchasing an item in the game using NX, but if no new transaction of NX occurs by January 31, 2013, your remaining 5,000 NX on your account will expire.
Thank you.

January 4, 2013

20 Comments • Newest first

dwagonslay

[quote=Mollypop]I quit for nearly 3 years and just came back to 3 accounts worth of NX expired. In total it was a lil over 150k NX. I wrote 3 nice tickets for each account and was quite promptly given all of the expired NX in Maplepoints. It isn't as flexible to gift to other accounts, but I have no complaints since i honestly didn't expect any response at all! They also gave me 35 of the premium surprise style boxes on each account. I was unable to access GMS in the country I was in. Maybe let them know you cannot currently access GMS and ask them to please convert them to maplepoints (which never expire) or to help you by extending the expiry date, etc etc...

GOOD LUCK! Hopefully you'll get a GM in a good mood and common sense that happy customers spend more than angry ones ^_^[/quote]
wow i havent seen you on maplestory in ages; welcome back!
do you still remember ElisaMM?

Reply January 4, 2013
Ecyz

[quote=MaplexHero]Nexon doesn't own Karma Koin, which is probably why it doesn't say it on the back (Other games use Karma Koin as well). This means that you can't sue Nexon for this. Nexon is not a dumb company OP, they know how to leech the most money out of players, even if it means making NX expire within a year[/quote]
Nexon owns Karma Koin.
[url=http://karmakoin.com/]Scroll to the very bottom[/url] and read what the words after the © are. o.o

Reply January 4, 2013
infinteZero

[quote=mathgeek147]You been saving 5$ for over a year?[/quote]

i find this shocking he saved 5k nx for over a year o.o
i get nx and its gone in less then 5mins of putting it on my person

Reply January 4, 2013
OneDevil

It does stated when you purchase nx it expires...

Reply January 4, 2013
nc4228

Never heard of expiring nx... Add some preservatives and salt to it.

Reply January 4, 2013
MageOfRain

Find the cheapest NX item, probably a 1NX item if the Santa hat is still up for sale (lasting a week).
Other than that, there's a 99nx item available

Reply January 4, 2013
Kristoff666

[quote=Boksunni1]I read the nexon cash section of the terms of use and I believe there's no mention of nexon cash itself expiring, only nx items expiring.[/quote]

If I were you I would then submit a ticket stating that otherwise threatening to sue in court? (I take a law studies and court procedures class)

Reply January 4, 2013 - edited
Boksunni1

[quote=Kristoff666]I do believe that unless they stated in the terms and conditions that you agreed too this whole situation, they can't legally do this. If in the terms and conditions for buying nx they did not post this in there, it is a breach in the contract therefor could be sued for it. I don't know, all I can say is read the terms and conditions for once.[/quote]

I read the nexon cash section of the terms of use and I believe there's no mention of nexon cash itself expiring, only nx items expiring.

Reply January 4, 2013 - edited
Kristoff666

I do believe that unless they stated in the terms and conditions that you agreed too this whole situation, they can't legally do this. If in the terms and conditions for buying nx they did not post this in there, it is a breach in the contract therefor could be sued for it. I don't know, all I can say is read the terms and conditions for once.

Reply January 4, 2013 - edited
bkrdc04

Ever bought a gift card for someone/received one?
Same concept...

Reply January 4, 2013 - edited
Boksunni1

[quote=mathgeek147]You been saving 5$ for over a year?[/quote]

Hey who says I couldn't? There really wasn't stuff in the cash shop that I wanted.

Reply January 4, 2013 - edited
mathgeek147

You been saving 5$ for over a year?

Reply January 4, 2013 - edited
Boksunni1

[quote=MagiBombchu]Buy or charge something.[/quote]

Thing is though, I don't really want to spend more money just so I can keep the nx that I already had.

Reply January 4, 2013 - edited
Quazel

Try doing one of those easy offers from Nexon for a while, and then buy a super cheap item in the CS? Like the 99nx santa items or the 1k items.

Reply January 4, 2013 - edited
Green4EVER

It's 5k NX... big deal.

Reply January 4, 2013 - edited
x1mmortality

Buy one 99 nx item. Then you're good since that changes your balance.

Reply January 4, 2013 - edited
imnew09

Just buy the 99nx clothes...

Reply January 4, 2013 - edited
DJSkittlesXD

We're on the same boat.

Reply January 4, 2013 - edited
usuklolxp

No Big Deal here.. Just spend it?

Reply January 4, 2013 - edited
bandithoood

Why the hell do they think they should be able to erase something you've payed money for? BS. Send them a ticket pleading your case.
Wow that just upset me and it's not even my money.

Reply January 4, 2013 - edited