General

Account Password Issue

Hi there,

Whenever I try to log in it says my password is wrong, or inexistent ID. However, when I try to reset my password
it says that it cannot be the same password as before, and when I click the link it says "link is not verified or there
has been an error." I have had this issue once already today, and I had fixed it after numerous attempts to reset the
password. However, not it has happened again and it will not let me change the password. Is this a common issue?
It takes me 20+ attempts of spamming reset password for it to work. And it won't let me log in, like I'm putting in my password
correctly and it says its wrong. When I finally try to reset it, it tells me I cannot use the same password as before even though I'm using a
completely different password. Can anyone help?

August 28, 2015

2 Comments • Newest first

NoReceipt

There is a weird glitch that occurs randomly when logging off.
It will say your password is incorrect, even if it is not and will count as attempts anyways.
If you are sure you typed in your password correctly, try logging into another account.
Log off, then try your main again.

EDIT: I guess your issue is with the website, not the Game Launcher. Nevermind, sorry.

Reply August 29, 2015 - edited
ayeNICK

this happened to me before, use a different browser.

Reply August 29, 2015 - edited