Updating account info
When I press the play button a pop up comes up saying "To play a game, you must first update your account information."
It just started happening today after the patch, I'm wondering if anyone else is running into this
I really don't want to update my info
May 16, 2013
7 Comments • Newest first
Same here, they messed up with that unscheduled patch, that for sure.
[quote=xTokz]Happened to me too, I went to the Nexon site hand hit Play in the top right then chose Maplestory and it worked.[/quote]
Thank you! It happened to me to and I did change my password and the security questions like it said but then no matter how many times, or what browser, I pressed the "update account information" button it would not work. Seems their "update account information" button doesn't work! I submitted a ticket while trying to find an answer on here. Not sure if I should close it now or not but thankfully this worked!
[quote=Aleksander42]same problem here but when i update my info it still doesnt log me in. it wont let me click the play button or change my password. i change my password and hit confirm and the confirm button doesnt work![/quote]
I got the same problem
[quote=xTokz]Happened to me too, I went to the Nexon site hand hit Play in the top right then chose Maplestory and it worked.[/quote]
This worked for me! Haha thanks! I was on the "manage account" site and clicked PLAY in the top right corner and it worked. ^_^
I wanted to change pw and i click OK but nothing happens..
...Still not working for me....and I made my email like...4 years ago....I forgot everything! T.T
[quote=xTokz]Happened to me too, I went to the Nexon site hand hit Play in the top right then chose Maplestory and it worked.[/quote]
I tried what you did and it still poped up