General

After a long hiatus from Maplestory

I cannot log in. It seems like the email I thought I used for Maplestory was my brother's account, and I cannot seem to remember my password. How do I figure this out?

June 21, 2014

9 Comments • Newest first

CherryTigers

@Braviary go to the regular support area and you should find a live chat button. I forgot when it's online but they are usually up at the afternoons or past that on weekdays. Google it for the livechat schedule. Have fun and good luck.

Reply June 22, 2014
Braviary

@CherryTigers: Cool! Where can I talk to them?

@Rollsback: I tried a reset email, and it ended up resetting my brother's account's password. I have no idea.

Reply June 22, 2014
Rollsback

Ask your brother?

Reply June 21, 2014
CherryTigers

@Braviary: New feature. Better than sending tickets. Helps you actually talk to a GM in instant message where you guys can have a real conversation.

Reply June 21, 2014
CherryTigers

Try to remember either of those ^^^^^^

If you do, go to livechat and see if a GM can try to assist you. Best of luck!

Reply June 21, 2014
Bara

Do you remember the account's email + username? If so, you can reset it.

Reply June 21, 2014