General

Cannot access any Nexon sites?

Good morning everyone! I'm having quite the issue atm. I'm trying to redownload Maplestory but it seems I cant load any (And I do mean any) of the Nexon sites. Maplestory, Mabinogi, even the Nexon.net itself tells me "Connection timed out". I've done a bit of research into it and everyone says to disable this "Loopback" thing in my Device manager, but I dont seem to have one of those. I've tried clearing my cache, using my phone, etc. Nothing works. I'll sometimes have very short access to the site, but the second I click anything it takes a minute or two to simply give me a "Connection timed out" page. I'm really at my wits end here and I dont know what to do.

Any suggestions?

January 25, 2015

12 Comments • Newest first

roy5577

I don't have an issue, but I'll just wildly throw out that you can try incognito mode?

Reply January 25, 2015
Devotchka

[quote=GekkeGerrit]If nothing workes, (like i had a few months ago) approach customer support, they are very helpfull.
Good luck man [/quote]

You had the same issue? How did you go about contacting them? D:

Reply January 25, 2015
GekkeGerrit

If nothing workes, (like i had a few months ago) approach customer support, they are very helpfull.
Good luck man

Reply January 25, 2015
Devotchka

Yeah, I didnt experience it until that whole thing was added in actually. Same with Mabinogi and the Divine Knights thing. I'm hoping itll fix itself sooner or later ;_;

Reply January 25, 2015
AhnZap

@Devotchka: I prefer using others downloader like idm or something than ms downloader, but here ya go
http://download2.nexon.net/Game/MapleStory/Downloader/MapleStory_Downloader.exe
Edit: lol ninja'ed but yeah the main site is acting weird lately since they put landing site and AoT micro site on. This is not the 1st time nx screws up though

Reply January 25, 2015 - edited
Devotchka

Yup! exactly what I needed! Really a shame I wont be able to charge my account with any NX for awhile, but I do greatly appreciate the help everyone

Is anyone else suffering from this issue? From what I've seen its been a rare thing that happens to a few players every few years or so.

Reply January 25, 2015 - edited
roy5577

I'm not sure if this is right, but http://download2.nexon.net/Game/MapleStory/Downloader/MapleStory_Downloader.exe

Reply January 25, 2015 - edited
Devotchka

[quote=AhnZap]Here is the official download link for the new client, I have to download the whole damn thing thanks to the fail patcher:
http://download2.nexon.net/Game/MapleStory/FullVersion/159/MSSetupv159.exe
http://download2.nexon.net/Game/MapleStory/FullVersion/159/MSSetupv159.z01
http://download2.nexon.net/Game/MapleStory/FullVersion/159/MSSetupv159.z02
http://download2.nexon.net/Game/MapleStory/FullVersion/159/MSSetupv159.z03
http://download2.nexon.net/Game/MapleStory/FullVersion/159/MSSetupv159.z04[/quote]

You are an angel ;_; Any chance you could link me the basic full game downloader as well? I'm clearly not banned or anything gameplay wise since I can still play Mabinogi with my Maple account so I'm hoping the story is the same with Maple itself. I really appreciate it

Reply January 25, 2015 - edited
AhnZap

Here is the official download link for the new client, I have to download the whole damn thing thanks to the fail patcher:
http://download2.nexon.net/Game/MapleStory/FullVersion/159/MSSetupv159.exe
http://download2.nexon.net/Game/MapleStory/FullVersion/159/MSSetupv159.z01
http://download2.nexon.net/Game/MapleStory/FullVersion/159/MSSetupv159.z02
http://download2.nexon.net/Game/MapleStory/FullVersion/159/MSSetupv159.z03
http://download2.nexon.net/Game/MapleStory/FullVersion/159/MSSetupv159.z04

Reply January 25, 2015 - edited
Devotchka

Tried both of these things and nothing seems to work ;_; My fiancee's laptop also has the same issue. I really wish I knew what the issue was ._.

Reply January 25, 2015 - edited
iskono4ever

Clear browser cache

Reply January 25, 2015 - edited
Draception

Flush your DNS Cache:

Go to start, and use the search bar to type CMD. Right click it and run as Administrator. Type in "ipconfig/flushdns" without the quotes and hit enter.
Next type "netsh winsock reset" without the quotes and hit enter. Afterwards your need to reboot.

Remove All Browsing Data from Browser:
http://www.basilmarket.com/forum/2657057
Crtl + F: Simple Solutions

You should be good to go.
If not, restart your router/modem, and scan for any viruses.
If it still doesn't work try a different computer, there might be a problem with yours.

Reply January 25, 2015 - edited