Not getting password reset email
So I stopped playing MS around the Tempest patch and decided to come back to check out the Anniversary stuff. I thought I remembered my password but apparently not. However, when I tried to get a password reset, my email never received the password reset email from Nexon. Anyone know what's wrong? The email is still registered to a Nexon account so..
June 17, 2013
7 Comments • Newest first
Well Hello this is RevampX20000 as u can tell. I am new to maple forums,but now new to maplestory and after extinseve (however u say that word) this is what i have uncovered.
(From Nexon) Edit: We have fixed the verification problems with HOTMAIL. All NEW users may now register under a Hotmail account.
Dear Users,
We are again experiencing problems with several email providers such as Hotmail and Yahoo. Due to the high volume of registrations and resulting verification emails, these mail providers are blocking our email as SPAM/unsolicited emails. The MapleStory Staff is dedicating all resources possible towards rectifying this problem. We are terribly sorry for this inconvenience.
We are also receiving your customer service emails. Unfortunately, we are unable to respond as these same mail providers are blocking our customer service emails as well.
We urge all NEW users to register under a non-yahoo/hotmail account such Gmail until we can resolve this problem.
Sincerely,
The MapleStory Staff
@DivineRikku I can't log in to MS... how could I switch my emails?
@MapleFlow tried that x.x
@draken Try checking your spam.
@draken: Then try switching your email to another account?
[quote=DivineRikku]You blocked the sender email most likely, unblock it.
It's verify at nexon.net[/quote]
I just checked my blocked list, it's empty
In fact, verify at nexon.net and noreply at nexon.net are on my safe senders list.
You blocked the sender email most likely, unblock it.
It's verify at nexon.net
[quote=RebornRh]How long did you wait?[/quote]
Been waiting for 2 days now lol.