General

I didn't get anything ; I talked to them through live chat and next thing you know, they closed my ticket =____=

[quote=Chowder94]If you use the live chat service, you can get compensated almost immediately.
It's one of the best things they've ever added.
If you speak politely they'll be more willing to go out of their way to help you.

but yeah, grats on your maple points

gib me sum[/quote]
GM Radrodo: Hello! Thank you for contacting Nexon America Chat Support. How may I assist you?
Joseph ***: Hello... I was wanting to come back to maplestory after a very long break, and it turns out someone has been using my account this whole time... I went ahead and changed the pic back to me pic, but it seems like they deleted a lot of characters and changed alot of my guys look
Joseph ***: they are still logged in too, so i cant really do anything
GM Radrodo: I would change the email and password as well
GM Radrodo: http://www.nexon.net/account/account-settings/
GM Radrodo: Also you will need to create a ticket for this issue as we do not resolve hacked accounts in chat
GM Radrodo: I apologize for the inconvenience
Joseph ***: okay, I will go ahead and do that, but I was wondering if i could have some type of compensation, but deleted my storage mules
Joseph ***: it had a lot of my %stat item for furture players
GM Radrodo: You would need to submit a ticket for that
Joseph ***: I just cant wait that long, I was going to buy nx , but i cant now, tickets would take forever
GM Radrodo: I apologize for the inconvenience but this issue can only be resolved through the ticketing system
Joseph ***: okay thank you

@kkIo: el oh el flame moar pls. <3 <3 <3

I submitted a ticket because i go hacked, Lost money and tradeable chairs especially the seal chairs got a compensation of 25k maple points

@OrionTempest: but. Why. U. Mad. Doe. ?

[quote=BlueSerenade]Whatd you tell them i wanna get some free mp[/quote]

And this is part of the reason why tickets suck. You people get greedy and send fake tickets, then they have to waste time checking if you're lying or not.

Whatd you tell them i wanna get some free mp

Congrats on the maple points. Glad support from nexon was able to compensate you accordingly. Already gave my personal thanks to them for giving me 500k (wish I could have said thanks to the GM supporting me in person)

Now buy me those surprise boxes and give me the goodies you get <3

@Fyrus: Buy cash shop surprises and gib me contents <3 <3

[quote=Chowder94]If you use the live chat service, you can get compensated almost immediately.
It's one of the best things they've ever added.
If you speak politely they'll be more willing to go out of their way to help you.

but yeah, grats on your maple points

gib me sum[/quote]

oh i just submitted a ticket, didnt use live chat

maple points cant be gifted m8

If you use the live chat service, you can get compensated almost immediately.
It's one of the best things they've ever added.
If you speak politely they'll be more willing to go out of their way to help you.

but yeah, grats on your maple points

gib me sum