General

Live Chat button?

Anyone know where the live chat button actually went, since nexon had so much time to fix their customer support page but not the glitch and bugs in the game

October 8, 2013

7 Comments • Newest first

HiddenBlood

[quote=Phantisfy]@HiddenBlood: they told me they don't do ban appeals through live chat anymore due to "too many people were using them at once". you have to wait for the tickets to be solved manually [/quote]

Yeah, I remember doing live chat on tuesday, was 2nd in line. On wednesday when they did ban appeals it was like 30+

Reply October 8, 2013
HiddenBlood

[quote=GreatBolshy]when was this? last wednesday they unbanned my account without any problems[/quote]
Yeah last week they did live chat every weekday and ban appeals wednesday. Nice to know they had so much time to change that policy and change how their site's look.

Reply October 8, 2013
GreatBolshy

[quote=Phantisfy]i asked them about it, and they said they don't do ban appeals anymore.[/quote]when was this? last wednesday they unbanned my account without any problems

Reply October 8, 2013
HiddenBlood

[quote=Phantisfy]i asked them about it, and they said they don't do ban appeals anymore.[/quote]

Figures since most people only used the chat for ban appeals. Anyways live chat is changed to only wednesday now?

Reply October 8, 2013
HiddenBlood

[quote=BlueLight]Wednedsay only[/quote]

i thought wednesday were days they did ban appeal, and live chat would be open every weekday for a couple hours. Unless they changed it

Reply October 8, 2013
HorrorsLove

[quote=BlueLight]Wednedsay only[/quote]

Too bad for everyone, Nexon has been known to say they can't help, then disconnect.

Reply October 8, 2013
BlueLight

Wednedsay only

Reply October 8, 2013