any computer experts here? i need help
Hi guys , i desperately need help right now. First of all, i cant go on safemode because of classpnp error, andscond i dont have any disk because i never got any when i bought my computer. Finally my computer is window 7( i think its home premuim) ASUS.
The problem is that i cant get on. When i turn on my computer i get 2 options, startup repair or start windows normally. My computer closed down from the 2 nd option because of blue screen of death. All thisbhappened because i accidentally dropped my computer. And when i click startup repair, it takes me a black screen with a moveable crusor. All thr commands likr ctr alt delete doesnt work. I have no idea what to do, i tries f8 when my computer was booting, i tried everytying on the list and it doesnt work. Can someone PLEASE help me ASAP. i need to use my computer!
Also if you guys are able to, my computer keeps going to the blue screen of death after i choose a account and login. The error was something 00000000E or 0000001E.
I really hope i find the answer asap, thank you.
3 Comments • Newest first
Agreed, after a physical shock like being dropped, the computer should be checked out for damage. The hard drive is particularly vulnerable to shock damage and the symptoms you described could easily be a damaged hard drive.
One thing you can do before taking it into a computer shop would be to open the memory and hard drive doors on the bottom of the computer, if it has them, and make sure the RAM module(s) are fully plugged into their sockets. Same with the hard drive, make sure it's fully plugged into its socket. It's not likely to be the problem, but there's an outside chance either the RAM or hard drive got partially unplugged during the impact.
Im using my phone. Lol havent you noticed that this generation everybody has a phone? And also, there is no way to fix it?
Sounds like a hardware problem if this started after you dropped your computer. Can't be fixed by program.