General

Wait time for support chat. Whats your story?

So I'm sitting here, been in chat waiting for about 6 hours. Number 9 in queue, What's everyone else s story's.

December 9, 2013

15 Comments • Newest first

AjsNoDexDit

@jmiah917: I submitted a ticket about mine too. Its status work in progress.

Reply December 10, 2013
jmiah917

[quote=AjsNoDexDit]@jmiah917: Yeah, i was trying to appeal an old account of mine being banned for leeching in LHC.[/quote]

im trying to appeal this account lol. I dont think they respond to ban appeal in the chat so ima go in under account support or something that can be related tmrw.

Reply December 9, 2013
AjsNoDexDit

@jmiah917: Yeah, i was trying to appeal an old account of mine being banned for leeching in LHC.

Reply December 9, 2013
jmiah917

[quote=AjsNoDexDit]I wait for about 2 hours a couple Wednesdays ago. Never got connected to anyone.[/quote]

was it a ban appeal?

Reply December 9, 2013
AjsNoDexDit

I wait for about 2 hours a couple Wednesdays ago. Never got connected to anyone.

Reply December 9, 2013
jmiah917

I did some math, On avg of 45 mins per customer assuming they only have 1 rep it would only take 8 hours and 15 minutes roughly to get to the 9th person in queue. So maybe I'm coming up soon?

Reply December 9, 2013
Xander43

[quote=urmuddertrup]live chat, but you can easily tell with his name and his english.[/quote]
Omg, I'm dying.

Reply December 9, 2013
jmiah917

[quote=voidoftime]dupers of stuff[/quote]

That's fantastic.

Reply December 9, 2013
voidoftime

dupers of stuff

Reply December 9, 2013
jmiah917

[quote=urmuddertrup]live chat, but you can easily tell with his name and his english.[/quote]

Ahh I see. That's quite interesting. Lol. Anyone know what this unsched maint is for?

Reply December 9, 2013
jmiah917

[quote=urmuddertrup]last time i talked to a support chat rep, they redirected me to someone from india. Never again have I used it.[/quote]

Lol, what? Was this the live chat or did you call them? I'm talking about the Live Chat feature.

[quote=orgiez] how do i get to this support thing? [/quote]

It's under support / tickets part. IT's a little icon that appears.

Reply December 9, 2013 - edited
Orgiez

how do i get to this support thing?

Reply December 9, 2013 - edited
jmiah917

[quote=Kazera]i was on 1 & still had to wait over 45 mins[/quote]

did you eventually get in? Did you have a ticket number when you started the chat?

Reply December 9, 2013 - edited
Kazera

i was on 1 & still had to wait over 45 mins

Reply December 9, 2013 - edited
jmiah917

[quote=nijit15]The one time I tried it it took me like 3 mins, if that.<3[/quote]

I've gotten in really quickly before as well but, it seems this time. Not so much.

Reply December 9, 2013 - edited