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Nexon games freezing computer Help Particularly Ca

I used to have an issue with all Nexon games (now only Combat Arms) where it could best be described as a "freeze". After a few games, my computer would freeze with the last audible sound buzzing in my ear forcing me to do a hard reset.

My computer can run games more demanding than Combat Arms and Maple. I'm a big fan of playing CA with my friends so I'd like to figure this issue out ASAP.
I used to get the exact same issue with MapleStory but for some reason it doesn't happen anymore. I tried running in all different compatibility modes, running as admin, running on a single core, etc. Please help!

April 17, 2012

12 Comments • Newest first

djpinc19

[url=http://www.legitreviews.com/images/reviews/1566/amd-radeon-6990-back.jpg]The backside of the HD6990 card[/url]

[url=http://www.legitreviews.com/images/reviews/1566/6990_pcb.jpg]Underneath the HD6990's shroud and heatsink[/url]

[url=http://www.legitreviews.com/images/reviews/1488/Radeon-HD6970-back.jpg]The backside of the HD6970 card[/url]

[url=http://www.legitreviews.com/images/reviews/1488/HD6970_front.jpg]Underneath the HD6970's shroud and heatsink[/url]

Reply April 19, 2012
Maj0ra

[quote=djpinc19]HD 6990 uses Crossfire. The card has two Cayman GPUs on one board.[/quote]

Are you 100% sure? O_o I thought it was just 1 GPU or at least considered one?

Also I guess I can only try old GFX drivers, I guess I'll try the sound thing as well. Anymore suggestions? =0

Reply April 19, 2012
djpinc19

HD 6990 uses Crossfire. The card has two Cayman GPUs on one board.

Reply April 19, 2012
BobR

[quote=Maj0ra]Also btw Bob I did everything you listed and I tried to play and I actually froze faster than usual in the menu screen. Hmm.[/quote]
That's odd.. disk cleanup should make things run smoother.

It still sounds like a driver lockup problem- I'd uninstall both the video and audio drivers and reinstall new downloads of both just to be sure.
Also, is there anything about lockups on the CA forum..? There might be a fix involving installing an older version of the drivers (either video or sound)... sometimes a new version of drivers will cause conflicts with existing applications like games and the fix is to downgrade to an older (working) version of the driver.

Try disabling the sound in the game and then restart the game and see if it runs better. That would at least help diagnose whether it's a video or audio problem.

Reply April 19, 2012 - edited
Maj0ra

6990 doesn't use crossfire! Maybe it is some sort of incompatibility issue, though.

Reply April 19, 2012 - edited
Maj0ra

[quote=TheSinsher]Yes! I got the exact same problem! It only happens on Combat Arms!
The computer just freezes up. I end up by restarting the pc manually by pressing the restart button.

I got all the drivers installed and everything is up to date =|
I got an AMD HD6970 2GB, AMD X6 1100t, 12GB ddr3 1333Mhz kingston memory, Asrock 890GX Extreme3 motherboard and 530W Be Quiet! PSU

I reinstalled windows like 4 times since the day I got that pc (which was around 1,5 year ago) My pc just randomly freezes up when playing Combat Arms. It hapens usually after a few games of Combat Arms.

Are your specifications similar to mine?[/quote]

SINSER! I feel your pain Combat Arms brother! I have a 6990, i7 cpu 960, etc etc
I need to figure this issue out. Also btw Bob I did everything you listed and I tried to play and I actually froze faster than usual in the menu screen. Hmm.

Reply April 18, 2012 - edited
Maj0ra

I already have Malwarebytes so I'm starting the check now while I go to work. I'll do Error Checking and the rest of the options when I get home! Even if it doesn't work, I thank you for your help! I'll post again tonight to tell you the status. xD

Reply April 18, 2012 - edited
BobR

Probably the next thing to do would be just a general hard drive cleanup, plus a thorough virus/spyware scan, just to make sure nothing is affecting the game.

A full scan with your regular anti-virus, then a full scan with "Malwarebytes Anti-Malware" should clean out any evil things that might be lurking.

Then, in this order, use the built-in Windows tools for maintaining the hard drive:
1- Error Checking
2- Disk Cleanup
3- Defragment

You can use the built-in Windows Help to show how to run those tools if you haven't used them before.
It's also a good idea to go through the hard drive and delete anything you don't need or use before starting the process so that space can be recovered as well.

I agree- a clean Windows install would probably fix it right up, but that really -is- pretty drastic for just one game.

Reply April 17, 2012 - edited
Maj0ra

[quote=BobR]It's odd that other games aren't affected.
I guess the obvious thing, if you haven't tried it already would be to re-install Combat Arms to see if it's something to do with the current installation.[/quote]

I've reinstalled it twice already! My friend suggest a clan windows install but I feel that's a little too drastic for my taste. Anymore ideas? At this point I'm pretty much open to anything. xD

Reply April 17, 2012 - edited
BobR

It's odd that other games aren't affected.
I guess the obvious thing, if you haven't tried it already would be to re-install Combat Arms to see if it's something to do with the current installation.

Reply April 17, 2012 - edited
Maj0ra

[quote=BobR]Just a guess, but be sure your drivers are all up to date, especially the sound drivers.

Even if other games can run, old or corrupted drivers might make a game that only uses certain features cause symptoms like you described.
It shouldn't hurt to simply replace the video and sound drivers, just to see if that makes any difference.[/quote]

I believe I updated my sound drivers but yeah no real difference. I upgraded my GFX drivers as well, no difference. Really sucks! Any more ideas?

Reply April 17, 2012 - edited
BobR

Just a guess, but be sure your drivers are all up to date, especially the sound drivers.

Even if other games can run, old or corrupted drivers might make a game that only uses certain features cause symptoms like you described.
It shouldn't hurt to simply replace the video and sound drivers, just to see if that makes any difference.

Reply April 17, 2012 - edited