Official Thanksgiving Announcement from Min Kim
Dear players,
Thank you all for taking the time to read this letter. I'm Min Kim. I'm one of the founders of Nexon America and I've been with Nexon since 2003. MapleStory veterans may remember me from the early days of MapleStory Global. Since 2007 I've been working on things like our prepaid cards, marketing, and free-to-play evangelism efforts. Unfortunately, that has taken me away from what I enjoy most - working on our games and services.
Just recently however, Nexon America has made some internal changes and I am honored to announce that I will be back at the helm of our game services in my new role as Nexon America's head of Live Games. There are a lot of changes coming and I'm going to tell you about some of the big things happening at Nexon over the next year.
The purpose of Live Games is to better monitor and manage our production, marketing, and communication efforts. It's closely integrated with the rest of Nexon America and our developers in Korea. In fact, I just came back from a Korean trip to meet with all of our developers and trust me when I say that we've got some really cool and exciting things coming up from some of the best game makers in the world.
More important than a new structure, exciting content and cool games though, is our renewed commitment to show you the best in us. We're planning many improvements at Nexon America both internally and in the games we service, but when considered together, they all stem from the same idea - getting back to basics. To you, our loyal customers, Nexon's back to basics focus will provide:
• Better and more frequent communications with our players
• Increased reliability and stability of our game services
• Better Web and game experiences
• Improving game security
• Improving the quality of our customer service
• Providing the best content and support for both existing and upcoming games
We hope you can put your faith in us to bring you the play you deserve.
On a side note, I would also like to take some time to talk about a recent project, Karma Koin. Going forward, Karma Koin will be Nexon's official and preferred prepaid card. Although the Nexon Game Card still works, it is being phased out. Karma Koin will work just like the old cards and be found in the same stores. The difference is about making a difference. One percent of anything bought with Karma Koin will be donated to charity. When we add all the one percents together, we can collectively do a lot of good. The current charity supported by Karma Koin is Charity: Water.
Check out http://karmakoin.com/ and http://www.charitywater.org/whywater/ for details.
There's a lot more I would like to say, but I will reserve those thoughts for future announcements. In closing, on behalf of the entire Nexon family, I want to wish all of you a safe and Happy Thanksgiving. All of us at Nexon are genuinely grateful for you, our players, and your love of our games! Without you, we would not exist.
Sincerely,
Min (Kim)
Iuno about you but i think its about time they acknowledged some of these faults.
19 Comments • Newest first
[quote=Laguniroth]I'll believe it when i see it.[/quote]
i was just about to say this,
but i do see alittle improvements,
and many big faults.
Yeah they do say the same things over and over.
i do like the 1% to that charity thing.
a part that made me laugh is he said "trust" him.... lol!
even Hime said her self and i paraphrase this "We are evil" its ok i dont trust anything evil
I'll believe it when i see it.
better communication and security . bwahhahaha ill believe when i see it
@ChanelSki: Lol i know this pointless. I just wanted to see how many people would come in here and try troll lol.
Computer Programmers are very expensive :>;; It's 20~30 bucks an hour at minimum... and in Nexon, they overtime... a lot...
Full of BS riiiiiiight min kim you gonna improve and make customer happy? BS >.< </3
nexon says the same thing every year
No body reads the website's announcements?
[quote=darkmonkey13]@Tiano999:
Bahahahahahahahahahahahahahahahaha
>implying that nexon ever does anything right
>lolnope[/quote]
I laughed too
[quote=bgosney]@DopeReligion:
Now, how many times did you re-read your comment, to make sure you didn't do anything gramatically incorrect, before you posted it?[/quote]
Once, like I do with all my comments. This is a forum, not a race.
@xXqUiCkSc0p3zXx:
I think you're quoting the wrong person, dude. Haha.
[quote=darkmonkey13]@Tiano999: They promise the same damn thing every year and every year rubes fall for it.[/quote]
-Takes another sip of my mountain dew bottle- yea thats why I never put my hopes into Nexon at all even if its about the best classes comming out on a certain day its like, ehh theres always gonna be more bugs/glitches ect when the newiest game updates come.
But hey there is still exciting times on the stuff that actually came to work out right?lol
There's a sucker born every minute.
[quote=xXqUiCkSc0p3zXx]Even when Nexon decide to be the slightest big generous, people still have a rage. I was proving a point. Thats all.[/quote]
Well since you think they are generous be just as generous and stop posting if you believe so much in Nexon after this same thing year after year after year.
Honestly this is the same vague answer that they've given so many times before.
[quote=darkmonkey13]Oh yeah, I remember this from last year.
And the year before.
And the year before.
And the year before.
And the year before.
Really, I can't remember when they [i]haven't[/i] sent out a message saying they were committed to making the game better.
The whole "having employees" thing is a new touch, I'll admit.
But I see right through it.[/quote]
I had same exact thought when I read this on the site im like hmm yea this wont happen and if it does I will bow down to Nexon for stepping up and actually making a difference. But just see ing these listed boggles my mind:
• Better and more frequent communications with our players
• Increased reliability and stability of our game services
• Better Web and game experiences
• Improving game security
• Improving the quality of our customer service
• Providing the best content and support for both existing and upcoming games.
I meen seriously u really think Nexon is gonna get better security to stop most hackers?lol and the customer support id love to see that happen. The improvement on having the game stabled? Lost count of how many times Nexon said they fixed it and never happened lol.
[quote=bgosney]Stop posting in every thread.
and spell "gratefull" right..
OT:Useless, news is useless[/quote]
You might want to learn how to spell grateful right before you criticize others for it.
OT I really hope they mean it this time. L> customer service.
[quote=xXqUiCkSc0p3zXx]Stop being ignorant honestly, you should be great full that they chose to donate at all.
And besides, 1% of Nexons profit is a decent amount, what do you expect them to donate? Like 50%? Please just go away.[/quote]
Actually, "Can you please go away" there is no reason for you to post. Specially since you don't have anything constructed to say about this post and just feel like be rude to other people.
Let's just hope this dark age of nexon never sees the light of day if we get out of this.
Well, today I got all sweaty after sport so I took a shower.