I just lost respect on Samsung
[url=http://www.youtube.com/watch?v=2QHd-_qncEU]I have a brand loyalty with Samsung (have a Samsung TV, computer monitor, Galaxy S3, Samsung hardware in my custom PC, etc.) and I was surprised this happened[/url].
Too long/didn't watch:
1) A guy's Galaxy S4 catches on fire while charging.
2) Samsung wants proof.
3) The guy posts proof on YouTube.
4) Samsung sends a letter to take down the video but also put lots of retarded BS requirements.
5) Guy posts THE LETTER on YouTube (the video I linked).
Wow Samsung....thumbs down.
I'm scared of my Galaxy S3 now.
For those who are interested:
[url=http://pastebin.com/D3G2iKDP]The letter Samsung sent[/url]
[url=http://www.youtube.com/watch?v=dc4duKuPrQ0]Guy's proof of the damaged, defective Galaxy S4[/url].
13 Comments • Newest first
[quote=BBD]It would be like a mod/mrbasil just coming to you and removing all your post because they didn't like what you wrote.
Then of course banning you for few decades so you don't say anything.[/quote]
No it isn't.
Samsung is telling him to do this for something in return. A mod removing my posts and banning me would not get me anything.
[quote=B00imaCLERIC]Pretty sure any company/person would want an image-ruining video taken down.[/quote]
Yes but if you watch the video/read the letter Samsung sent it shows that Samsung went too far.
[quote=ballsface]I don't see anything wrong with what Samsung wants the guy to do.
They don't want an incident which (probably) only affects a small percentage of the phones defaming the whole line of product.
What's the problem here?[/quote]
It would be like a mod/mrbasil just coming to you and removing all your post because they didn't like what you wrote.
Then of course banning you for few decades so you don't say anything.
[quote=ballsface]I don't see anything wrong with what Samsung wants the guy to do.
They don't want an incident which (probably) only affects a small percentage of the phones defaming the whole line of product.
What's the problem here?[/quote]
Accidents and manufacturer defects do happen, but it's a pretty big deal if your phone catches fire.
Also, Samsung is approaching this rather aggressively, if you've taken a glance at that letter; it basically says "We'll replace your phone, but it's not our fault it caught fire." Did they even apologize for a faulty product? Given, the phone's owner didn't have much proof outside of a charred mini-usb port (anyone can take a lighter to a phone), you shouldn't need to sign a release of liability to get something covered under warranty.
Pretty sure any company/person would want an image-ruining video taken down.
iphone 5s > samsung poopy phones
I don't see anything wrong with what Samsung wants the guy to do.
They don't want an incident which (probably) only affects a small percentage of the phones defaming the whole line of product.
What's the problem here?
Samsung is like the new apple now
lol Samsung s5 soon too
Brand fanboyism is retarded.
That aside, i also have an s4, and if what hes saying is true then shame on you samsung.
isn't this the second / third time this happened to the s4
Samsung has been making cheap garbage for years now. So happy I got rid of my PoS GS3, terrible build quality, bloatware out the ..., poor GPS/Bluetooth, etc. I'm done, loving my Nexus 5, was a tough choice between the N5 and the iPhone 5s but I think I made the right call.
Yea this was blowing up in Reddit.
Hopefully this won't happen to my S4.