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MapleStory making my Pc Shutdown Itself

Its totally random, but sometimes maplesotry just crash and nothing happends, but sometimes it just Auto Shutdown Computer, like windows closes everythign and tell me , logging off....shut down.... and it turns off.

-not overheating, its a watercooled system with temperature monitoring its on the 30's degrees for every piece of hardware.
-is a desktop (again not overheat)
-its a brand new gaming rig that an play Crysis 3 on Ultra settings
-its fresh windows install with all drivers and fress maplestory install
-no virus not firewall problem (maplestory is allowed by anti-virus and firewall
-windows wont record any crash event
-only happends on maplestory
-scanned for viruses, malwares, spywares, worms, trojans, theres nothing.

Anyone suffering this? (Running INtel Quad core i5 with gtx 670 ftw 2gb (i got 16 gb of ram)

Thanks In Advance for any fix for this.

October 27, 2013

6 Comments • Newest first

turtleseeker

how about the one in control panel > system > adv system settings > startup & recovery box (settings button) > un check automatic restart (in the second box) ?
Seen many peoples recommand this

Reply October 29, 2013
ozkr

I got updates turned off and i cheked everything u guys said and i got nothing running that could make it shutdown itself. And is not any kind of overheating, i got hdd temps cpu temps mobo temps gpu temps all below 40 degrees.

Reply October 27, 2013
Shikon

Hmm... I've probably gone through five or six computers (a mix of laptops and desktops) over the years with MapleStory, but I can't say I've ever encountered the shutdown issue.

- Could you check whether you have any processes (whether scheduled or not) that have an auto-shutdown option enabled after completion? Some examples are disk defragmentation, anti-virus scans, and burning CD/DVDs. I know you said it only happens with MapleStory, but I don't know how often you have it running and whether it's just a coincidence.

- AFAIK, crash reports aren't generated for shutdowns (I know you mentioned MapleStory sometimes crashing, but as long as it's just the game and not the computer, I don't believe this will generate a report either).

- This might be a hassle, but could I have you try playing MapleStory with less RAM (maybe 8Gb)? I'm not sure how a game such as MapleStory behaves with that much RAM.

Reply October 27, 2013
turtleseeker

lolWindows auto update can do that (i think this one is most likely)
mobo over temperature protection can do that, or any temperature control software you could be using that would be set to close Windows when temperature reach, for example 45*C(/insert random low temp) on CPU, drives, RAM, mobo, GPU, even (rarely) PSU (something like HWmonitor help checking everything)
Someone on your local network could be making fun of you, you could also have an auto-shutdown scheduled for x time usage or other bs condition
Key groups used by softwares/pc manufacturers/sched tasks, you could also check for sticky keys/shorts in your keyboard

If it only happens with maplestory then disregard>Checking if there is anything that could make a shortcut on your "power" jumper or anywhere between the power button and the jumper, including under the mobo; Loop with old water or wrong mix leaking right on the power jumper ...yea getting pretty random (you could just check power management options for any condition that would shut down the pc and change them, see if it help)
Does it also happen when you're afk ?

I'm really curious about it but sadly never happened to me o.o

Reply October 27, 2013 - edited
jkim11

Happened to me a lot. You just get used to it.

Reply October 27, 2013 - edited
ozkr

I hope someone have the solution, i googled it and saw alot of people in Maplestory forum have same problem but no solution.

Reply October 27, 2013 - edited