General

[quote=pistolkiss]I may have used my boyfriend's paypal more recently, but I honestly can't remember. I guess that would be where my issue is then? I just have no idea what account it would be locked to. I've used my own for so long.[/quote]
Nexon might be able to explain it then, if it turns out to be something like that.
I wish they were more clear about spelling out their policies so people wouldn't be confused when things like this come up.

[quote=BobR]Nexon is very skittish about people scamming them with hacked Paypal accounts so they "lock" your Paypal account to a specific Maplestory account for an amount of time (not sure what that time period is, but that's what it means by "until the reset date" ).

Have you ever used your Paypal account on a DIFFERENT Maplestory account..?
Are you certain you've always used just this one Paypal account for this Maple account..?

I don't think changing the funding method on your Paypal account (adding a debit card) would change the way Nexon sees the Paypal account. It would have the same account number and e-mail attached to it.

And I use my Paypal account with credit card whenever I buy NX, so it's not that.

If you're sure you've only ever used this one Paypal account on this one Maple account, the only thing I can think of would be to submit a ticket to Nexon and ask them what the problem is. Since it's a billing/NX issue they should reply fairly quickly.[/quote]

Thank you for your helpful reply!

I only have one Maplestory account, and it's the same one I've had for six years. In that six years, I guess I have used more than one paypal account. When I was younger, my dad would use his paypal account to give me NX. But... it's been years since I've used that lol. Umm... I may have used my boyfriend's paypal more recently, but I honestly can't remember. I guess that would be where my issue is then? I just have no idea what account it would be locked to. I've used my own for so long.

[quote=pistolkiss]An existing Paypal account is on record for this Passport ID. Please, use the appropriate Paypal account until the reset date. (Code:60003)[/quote]
Nexon is very skittish about people scamming them with hacked Paypal accounts so they "lock" your Paypal account to a specific Maplestory account for an amount of time (not sure what that time period is, but that's what it means by "until the reset date" ).

Have you ever used your Paypal account on a DIFFERENT Maplestory account..?
Are you certain you've always used just this one Paypal account for this Maple account..?

I don't think changing the funding method on your Paypal account (adding a debit card) would change the way Nexon sees the Paypal account. It would have the same account number and e-mail attached to it.

And I use my Paypal account with credit card whenever I buy NX, so it's not that.

If you're sure you've only ever used this one Paypal account on this one Maple account, the only thing I can think of would be to submit a ticket to Nexon and ask them what the problem is. Since it's a billing/NX issue they should reply fairly quickly.

[quote=dragon2923]@pistolkiss: you just answered your own question. Directly.[/quote]

oh. so the refunds only happen when paypal is involved.

well that sucks -_-

@pistolkiss: you just answered your own question. Directly.

[quote=dragon2923]Nexon blocks paypal account linked with a credit card because it causes problem where the buyer gets randomly refunded from the credit company[/quote]

wow... I don't get how that makes any sense when they still accept credit cards directly... lol. Why would they do that O_o

[quote=pistolkiss]I don't know what you mean by credit cards are no longer accepted lol. When you go to buy NX, above the paypal option there's obviously a credit card option. Which is what I just used to buy NX since my Paypal isn't working. But paypal allows you to link credit/debit cards and bank accounts, to which I've linked both.

I never thought about the limit though.
What determines what your limit is, between the 60-150 per month?[/quote]

Nexon blocks paypal account linked with a credit card because it causes problem where the buyer gets randomly refunded from the credit company

[quote=Tuvvo]Theres a $60, $90, $120, $150 limit
Per month depending how many times you bought nx arleady.

Also credit cards are no longer accepted i believe[/quote]

I don't know what you mean by credit cards are no longer accepted lol. When you go to buy NX, above the paypal option there's obviously a credit card option. Which is what I just used to buy NX since my Paypal isn't working. But paypal allows you to link credit/debit cards and bank accounts, to which I've linked both.

I never thought about the limit though.
What determines what your limit is, between the 60-150 per month?

[quote=pistolkiss]It's not.
It would be on my old debit card though.[/quote]

Theres a $60, $90, $120, $150 limit
Per month depending how many times you bought nx arleady.

Also credit cards are no longer accepted i believe

[quote=kidpapafluff]Your balance is empty.[/quote]

It's not.
It would be on my old debit card though.

[quote=Hellsystem]If you don't live in america then change it to the country you live in
Atleast that was my problem [/quote]

Unfortunately, I do live in America.