General

Why nexons customer support is lacking

[url=http://i.imgur.com/65Gin.png]For the love of god someone apply.[/url]
Here are your benefits: [url=http://www.nexon.net/corporate/careers/benefits/]http://www.nexon.net/corporate/careers/benefits/[/url]

October 8, 2012

11 Comments • Newest first

aznstyles

[quote=fun2killu]I see you didn't care to read the requirements for the position. Here are the work experience you need:

[b]10+ years of customer service experience[/b]
4+ years management experience
[b]Online gaming experience preferred[/b]
Experience with a range of customer service platforms such as live chat, call centers, email, ticket systems, etc.
Experience managing multiple international or mutli-region efforts
Experience designing and building user-centered scalable service
Solid experience in creating department strategic plans, managing and creating department budget, as well as experience handling day-to-day tactical planning and reporting
Customer Support experience in various industries a plus[/quote]

These 2 requirements just dont go well togeather....

Reply October 8, 2012
ch8rlie

[quote=SlyBladez]The additional benefits are sick![/quote]

LOOOOOOOOOOOOOOOOOOL

Reply October 8, 2012
Skyenets

All Nexon's jobs have ridiculous requirements -__-.

Reply October 8, 2012
fun2killu

@rhaidin: Well you are slow in posting vital information.

I see that you still haven't posted any of the requirements.

Reply October 8, 2012
rhaidin

I was simply saying that we should hope together that someone applies, they don't have to be on basil. I figured I would add the benefits for the some off chance someone on basil was qualified and was interested.

Reply October 8, 2012
ox0Shad0w0xo

Lol was just about to mention that job's requirements, but fun2killu beat me to it XD. You'd have to be close to 30 years old to have that much job experience, so I don't think many basilers can fill those shoes. Plus, that's a stressful job right there, I wouldn't want to do it lol.

Also to everyone saying majority of maplers are under 18, let me correct that. The majority of maplers [i]act[/i] that young. I'd say at least 40% of the maple population is old enough to work full time.

Reply October 8, 2012
rhaidin

@fun2killu

How about you stop jumping to conclusions? I in fact did read the work experience you need. I was just about to post them.

Reply October 8, 2012 - edited
fun2killu

I see you didn't care to read the requirements for the position. Here are the work experience you need:

10+ years of customer service experience
4+ years management experience
Online gaming experience preferred
Experience with a range of customer service platforms such as live chat, call centers, email, ticket systems, etc.
Experience managing multiple international or mutli-region efforts
Experience designing and building user-centered scalable service
Solid experience in creating department strategic plans, managing and creating department budget, as well as experience handling day-to-day tactical planning and reporting
Customer Support experience in various industries a plus

Reply October 8, 2012 - edited
HelloMyCuties

Have you even considered how many tickets go into their head quarters daily? I would join this as a part time job though if I was 18 , 5 more years to go.

Reply October 8, 2012 - edited
DarkQuill

I would, but I don't live in America.

Reply October 8, 2012 - edited
rhaidin

[quote=iHezDied]sadly, noone here is over 18 yet[/quote]

You don't know that.

Reply October 8, 2012 - edited