Nexon Screwed Me, Can Anyone Help Me?
So hey guys, I tried logging into my maplestory account and for some reason it was deactivated due to inactivity, but sadly ive been online almost everyday so thats BS, so in order for me to re activate it a confirmation email has been sent to my registered email however that email is no longer acessable to me, and I cant seem to submit a ticket, so any idea on what I can do to get my account back? I know all my char names my user name and all my passwords including current and changed and my PIC, but I dont know who or how to contact NEXON in anyway now.
Please, i would appreciate any help.
EDIT: I was able to spam click through and post a ticket asking for an email change, due to my registered email being compromised.
EDIT2: Also is it a bad Idea to provide Nexon with my account information such as pass, PIC etc? I know I can trust them but should I?
12 Comments • Newest first
@VishalRiver: Nope the email was made a long time ago and have was somehow hacked or something so I can't get in nor do I remember the security question etc.
[quote=VishalRiver]@saske9090: Hmm sorry man idk then last time I did it it worked deactivate that email and try again, if you want i can try it for you[/quote]
Hmm what do you mean deactivate the email and try again, and you said you can try it for me? I'd like to know how you can help me, I'm somewhat interested.
[quote=MeMagicalPie]You can't send a ticket because they auto close your ticket and recommend you click "Forgot Password"[/quote]
I told you i was able to send a ticket in, and no I never got the option of "forgot password" or anything like that other than click "ok" to the option that said I need to click a verification link sent to my email.
You can't send a ticket because they auto close your ticket and recommend you click "Forgot Password"
Jw Is it a bad idea to provide nexon my password or PIC in a ticket?
So, I spammed the heck out of the try again button that says my account was decativated, when I was trying to submit a ticket and after about 10mins of spamming it got me to the submit a ticket page so i quickly typed one up and sent it in, informing them that my email was compromised and that my maplestory account was deactivated i also mentioned how much Nx I spent (Not really alot, but I also brought my bro some so it totaled out well), and that I know all my char names, passes etc.
send a email to billingpp at nexon.net
[quote=VishalRiver]If your email no longer exist then remake it and resend the verification link[/quote]
Someone Pm'd me that suggestion i tried but it says the email ID is no longer available, Im currently using Hotmail.
Use the game-launcher , it wont require you to go to your email
FML, anyone know how I can atleast get into my old email? its a hotmail account, one day it just became inacessable, dunno if it was hacked.
How do I update my password?, I logg in and a box appears saying my account is deactivated and that I need to click a confirmation link in a sent email, this appears everytime I try to do something.
Only was is to send a ticket.