General

Anyone else have their account frozen?

About two and a half weeks ago, I was on my account training on bearwolves in LHC, when suddenly, the game froze and then crashed to desktop.
I relaunched, entered my account info and then hit login. The screen froze for 3 seconds and came back, my password gone, and was as if I never hit login.

After doing some research, I found that other people have had the same thing happen to them, and that the problem has caused our accounts to be 'deleted or frozen' This problem hasnt been acknowledged by any tech support and it's quite frustrating knowing you have done nothing wrong and get denied access for almost 3 weeks, while dupers and other wrongdoers get off scot free.

(The above text was used in my many tickets to Nexon)

Almost 3 weeks of no access to my main account. My 2nd account works fine however. Also, one of my guildies has the same thing to one of her accounts.
So what happened here? The LHC map wasnt glitched, no-one was using hacks (as far as I was aware).

Anyone in the same boat as me?

November 16, 2011

8 Comments • Newest first

Aaaayee

open MS with gamelauncher and you can see when you'll be unbanned.

Reply November 16, 2011
UnluckySe7en

hopefully it is just a month, got banned recently. I dont want it to be permanent

Reply November 16, 2011
dr4gncl4w

same here... getting my main account back this friday its almost been 1 month since the ban . but it sucked to start a new account .

Reply November 16, 2011
UnluckySe7en

Same thing happened to my Evan. It sucks.
No point making a ticket they just denied it and gave an auto response.

Reply November 16, 2011
Sektec

[quote=UnluckySe7en]It's a banned, check the website.
Does your account says rookie.If so, then you're banned.[/quote]

Yeah I'm a rookie... So I'm banned huh. Well thats just great.

Reply November 16, 2011
UnluckySe7en

It's a ban, check the website.
Does your account says rookie.If so, then you're banned.

Reply November 16, 2011 - edited
Sektec

[quote=Aaaayee]maybe you get banned.[/quote]

There isn't any pop up message to say so...

Reply November 16, 2011 - edited
Aaaayee

maybe you get banned.

Reply November 16, 2011 - edited