MapleStory Play Now

General

A Message About Your Game

[quote=Nexon]Dear Maplers,

Around two weeks ago, MapleStory began experiencing a number of stability issues including server crashes and problems with logging in. To give you some insight on the causes, I can share that we experienced a combination of network instability as well as an increase in malicious attempts to take down our systems. During our nine days of instability, our development and production teams have been working around the clock to track down the causes of the issues and solve them. The good news is that we've made a lot of progress. There remain problems to solve though, and the battle against external forces that can affect our games is ongoing.

On behalf of everyone at Nexon, I'd like to offer our most sincere apologies for all the downtime and service interruptions during this time. We know that it's not just the loss of a few items or levels; it's the loss of the time you've invested in MapleStory and your confidence in our service. Your time is precious and the fact that you choose to spend it with us is something we never take for granted. MapleStory is your game, your special place. As the caretakers of this place, we take it personally when anything keeps us from delivering the solid gaming experience you deserve.

Please allow me to reiterate our commitment to pushing forward and making MapleStory everything it can and should be. Thank you for sticking with us through all the difficulties. Your unwavering support is what keeps us going.

For all of us at Nexon,

Min Kim, Vice President of Live Games[/quote]

[url=http://maplestory.nexon.net/Default.aspx?PART=/Main]Here is the link if you want to read it [/url]

Thought I'd share this with Basil. What do you guys think?

February 10, 2012

4 Comments • Newest first

samcho

No compensation?

Reply February 11, 2012
siuttybears

Awh i feel sad for them now

Reply February 11, 2012
deathsbro

Honestly, many people will probably disagree with me, but I find this more heartfelt if the vice president said it than just the random staffies. Go on, reply me with annoyin comments, but it doesn't change my point of view. >.<

Reply February 11, 2012
bounty88

This has been post before, im pretty sure.
Id support nexon 60%, they make big mistakes but they do try to fix them.

Reply February 10, 2012