General

Access to Old Account

Hi - not sure if anyone can help but I cannot remember the email or username to my account any ideas on what to do?

May 7, 2015

7 Comments • Newest first

AntiSenpai

Live support is usually available around 10 am PST on week days.

Reply May 8, 2015
Undexme

@SuspiciousCats: http://support.maplestory.nexon.net/hc/en-us
It's not always available, so you'll have to check back later if it isn't.

Reply May 7, 2015
SuspiciousCats

[quote=Undexme]Talk to a GM on the live support or send them an email. Include the character name(s) and any other info that only the owner would know.[/quote]

Can you post a link for live support?

Reply May 7, 2015
Undexme

Talk to a GM on the live support or send them an email. Include the character name(s) and any other info that only the owner would know.

Reply May 7, 2015
AntiSenpai

[quote=SposeImAwesome]I don't feel like level up to 200 again just wanted to log on and see what was new[/quote]

If you only want to log on and see what's new, then there is no problem with making a new account.

Try Nexon live chat, you'll prolly need to submit a form of ID showing who you are and need to know that account's info.

Reply May 7, 2015
SposeImAwesome

I don't feel like level up to 200 again just wanted to log on and see what was new

Reply May 7, 2015
Sojin

Make a new account?

Reply May 7, 2015