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Virus or what?

well, i started maple and i was about to start playing when suddenly the computer frozen. i waited for a bit and nothing, so i turned off the pc on the power button.
when i turned the oc on again, it frozen again on the 'welcome' screen (several times). is that a virus or a hardware problem or what? plz help me, i dont know what to do!

August 17, 2012

5 Comments • Newest first

BobR

[quote=sumonei]its when i log in, when i press enter it says 'welcome'
after this the computer had to start up[/quote]
Yes... see if you can restart the computer in Safe Mode.

Just BEFORE the Windows "loading" screen (the first Windows screen, not the "Welcome" screen) appears, start tapping the F8 key.
If you time it right a new menu will pop up, and one of the options on the list is "Safe Mode"
Select that line and hit Enter.
See if Windows will start up that way. Things will look strange because it's running in a special "diagnostics" mode, but that's normal.

If it DOES start up that way, try to run your normal anti-virus scanner to see if it can find anything.

Reply August 17, 2012 - edited
usuklolxp

If you're on windows 7, turn it on in SAFE MODE.
if you do that, you can go on your computer without it crashing or freezing.
Try to delete all the things you've downloaded for the past week and then restart your computer.

Reply August 17, 2012 - edited
sumonei

its when i log in, when i press enter it says 'welcome'
after this the computer had to start up

Reply August 17, 2012 - edited
BobR

[quote=sumonei]is that a virus or a hardware problem or what?[/quote]
Unfortunately, this could be a lot of things.

When you say "welcome screen", do you mean the Windows welcome screen or the computer logo when you first turn the computer on..?

Reply August 17, 2012 - edited
sumonei

plz if u dont wanna help dont post

Reply August 17, 2012 - edited