General

Problem Changing IGN

I'm having problems changing the IGN of my demon slayer. Other characters seem to work just fine, but whenever I try to change my demon slayer's name, nothing happens. I don't get the coupon and I don't lose any nx; also, the buttons in the cash shop don't seem to work, except for the Exit button.

Is anybody else having similar problems?

October 24, 2015

8 Comments • Newest first

Valykire

@endurance: It's not inappropriate, and I haven't been banned before. I admit my internet is not the best, but I've attempted this name change multiple times during the day, and I've been able change the IGN of another character just fine. This only seems to be happening on my demon slayer for whatever reason.

Reply October 24, 2015
Endurance

1. cant choose a innappropriate name

2. your account, or the name your choosing cant have been banned in the past

3. you lagging, relog or something

Reply October 24, 2015
Valykire

@juubee: If you don't count the failed attempts then no, I haven't changed my demon slayer's name before. I guess the best thing to do is just contact support like you said.

Reply October 24, 2015
juubee

Have u ever changed ign on that char before?

Might want to try emailing cust support or live chat.

Reply October 24, 2015
Valykire

@traitor: Nah, it's my own nx. And the name can't have been taken, since it wouldn't pass the check that it makes me do before hitting OK.

Reply October 24, 2015
Traitor

@valykire: If you're trying to gift, you can't gift it.*
The ign you chose might be already taken.*

Might be one of those options. Other than that I'm not quite sure.

Reply October 24, 2015
Poopyhead

I don't think your name won't change until the next maintenance. That doesn't seem to be your issue though.

Reply October 24, 2015
Valykire

@camarodriver: It lets me enter my PIC and choose a name. After I check the name and hit OK, nothing happens.

Reply October 24, 2015