General

Nexon screwed me

Wow, it's amazing. Here's the gist before i go into detail:
I got hacked,
I submitted ticket,
No compensation,
Ticket Closed.
Here's the long version

Back in October 30-31, 2011, when the leak of information happened, I was hacked.
My computer was fine, i had no virus, my anti-virus was working near perfectly, and i don't give out my information, my password is only 1 other person could guess, and they dont play maple.
I submitted a ticket to nexon telling them of the details and what i lost.
(Time Shift) September 2012
Nexon closed hundreds, thousands, of tickets because of the massive overflow. Among those were my hacked ticket, for which i had not been compensated yet.
SOOOO,
I resubmit my ticket, telling them i got hacked a year ago, and that i wondered if i could be compensated.
Then they RECLOSED my ticket in Jan 2013. ( i am ranting now, because i barely checked my emails)
Reason: Ticket not submitted within 7 days of incident

Pics of recent closure email:
http://oi45.tinypic.com/334i6i1.jpg
http://oi47.tinypic.com/2qbhbtc.jpg

Man, can't i get a serious and not lawyer proned response, jezus.