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Need help with assessment to a retail company

Hey guys I'm taking an assessment test for Buckle and here are some questions I don't know which answer best fit them, so please help me out:

1. What would most influence guests to make a purchase from you?
A Offering unbiased information about products
B Listening to fully understand guest needs
C Having a professional appearance and demeanor
D Being able to persuade the guest to your point of view
E Offering creative solutions to guest problems

11. For long-term success, It is better to advise a guest against buying a product that is not right for them.

A Strongly Agree
B Agree
C Neither Agree nor Disagree
D Disagree
E Strongly Disagree

18. It is better to call on the expertise of others than to try to do everything yourself.
A Strongly Agree
B Agree
C Neither Agree nor Disagree
D Disagree
E Strongly Disagree

Thanks!

March 30, 2014

5 Comments • Newest first

ichigox3

from what I've read and learned in my intro business class..

1. B (for sure, the objective of the company is to satisfy the needs of its customers and society)
11. uhh C (im just guessing)
18. A (teamwork is crucial to success, you can't be knowledgable in everything you have to specialize)

Reply March 31, 2014 - edited
iDrinkOJ

1. What would most influence guests to make a purchase from you?
C Having a professional appearance and demeanor

because sex sells.

11. For long-term success, It is better to advise a guest against buying a product that is not right for them.
E Strongly Disagree

who cares. you just want their money.

18. It is better to call on the expertise of others than to try to do everything yourself.
E Strongly Disagree

because businesses want you to be work harder and pay you literally nothing.

Reply March 30, 2014 - edited
powerguy121

1. B
11. E
18. B
I don't know. lol

Reply March 30, 2014 - edited
ox0Shad0w0xo

It should reflect how you feel, not what is the "correct" answer. And usually they ask questions that are similar to see if your answer changes drastically. Just pick the answer that you like the most.

Reply March 30, 2014 - edited
fun2killu

just try your best and move on

if you can't do things like this, i fear for you

Reply March 30, 2014 - edited